Retail

The Year-Round Retail Store Maintenance Checklist

Defending the Castle with Facilities

With Morgan Seghin, Facilities Manager for Swarovski

Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.

The Year of Investing in Customer Convenience

With Chris Walton, Co-CEO of Omni Talk

Chris Walton co-founded retail blog, Omni Talk in 2017 and has quickly turned it into one of the fastest growing blogs in retail. Omni Talk has been read by nearly 4 million on Forbes, with podcasts and videos that consistently rank as some of the most listened to within the industry.

Case Study: Chico’s FAS, Inc.

How Chico’s empowered its three-person facilities team to rapidly transform its 1264 stores

Behind-the-Scenes Strategy

With Kara Cutino, Vice President of Store Development, Store Corporate Facilities, Strategic Procurement and Asset Protection at Ascena

From the outside, facilities can often seem shrouded in mystery. Our guest today knows how important it is illuminate, collaborate, and celebrate the work that’s being done in the brick and mortar space.

This episode features an interview with Kara Cutino, Vice President, Store Development, Facilities Services, Asset Protection & Store Purchasing at ascena. ascena is a leading national specialty retailer offering apparel, shoes, and accessories for women through brands like brands Ann Taylor, LOFT, Lou & Grey, and Lane Bryant.

In this episode, Kara discusses the behind-the-scenes strategies in facilities, the importance of trusting your team to fail, and how to provide a beautiful client experience.

Overcoming Supply Chain Challenges

With Jim Owens, Chief Growth Officer at SDI

Three years ago the average person might’ve had to Google what supply chain means. Today, most people are familiar with the term and we’re dealing with mainstream supply chain challenges that affect us all. Today’s guest is sharing how to overcome them.

This episode features an interview with Jim Owens, Chief Growth Officer at SDI. SDI is the supply chain solutions and services company that specializes in helping large, multi-site facilities and plant maintenance leaders to reduce costs and risk while driving overall performance results and outcomes.

On today’s episode Jim joins us to discuss leveraging competitive advantage, why technology is no longer a nice-to-have in supply chain solutions, and the importance of levelsetting what you can and cannot control in an unpredictable supply chain landscape.

The Impact of Design on Human Behavior

With Mark Landini, Creative Director at Landini Associates

There once was a time when the brick and mortar retail space served as more than just a place to buy goods, but as an opportunity for community to flourish. Our guest today designs with that in mind.

This episode features an interview with Mark Landini, Creative Director at Landini Associates. Landini Associates designs places for people. Based in Sydney, working globally, they are a design and brand consultancy specializing in the creation of profitable retail and hospitality formats for their global clients all over the world.

On today’s episode Mark joins us to discuss how design in the retail space is ideally invisible, the impact of design on human behavior, and the importance of “the barbecue test”.

Bonus Episode: Overcoming Labor Shortages and Supply Challenges

On this season of the podcast we’ve talked to some of the brightest minds and key voices in facilities management. One theme that ran through almost every episode was the supply chain disruption and labor shortages we’re facing in a post-pandemic world. On this episode, we wanted to revisit this topic and recap some insights on how our guests are handling these challenges.

Going Green with a Global Leader in Food Retail

With David Schalenbourg, Technical Director, Delhaize Technics

What if the customer experience went beyond just the grocery store, and actually led to a better planet for us all? Our guest today is on a global mission to do just that.

This episode features an interview with David Schalenbourg, Technical Director with Delhaize Technics .Standing at the forefront of sustainable retailing, Delhaize is one of the world’s largest food retail groups and a leader in supermarkets and e-commerce.

On today’s episode David Schalenbourg joins us to talk about how facilities can play a crucial role in helping the environment, the cross-section between the customer experience and building responsibly, and how he plans to reduce carbon emissions completely within his organization by 2030.