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Hi, we’re ServiceChannel

We bring peace of mind to facilities and store operations teams by ensuring that their locations offer the best possible guest and employee experience.

servicechannel team group picture

Our story

ServiceChannel was born in 1999 out of a desire to provide facilities teams with comprehensive, real-time visibility of service data across locations.

Today, we are the the #1 facilities management platform in the industry. Market leaders across industries trust us to accelerate the performance of their business-critical assets.

In 2021, ServiceChannel joined the Fortive group of leading technology companies, united by a common purpose to make the world stronger, safer and smarter.

Billions of data points

Industry leaders such as Louis Vuitton, Bloomin’ Brands, CVS Health, and Trader Joe’s rely on insights from our platform to work with the best providers, optimize spend, and deliver impeccable customer experiences.

  • Countries

  • Locations

  • Leading customers

  • Languages

  • Facilities spend annually

  • Most profitable retailers in America

  • Fastest growing restaurants in US

  • Contractors in the Service Provider Marketplace

Our values

ServiceChannel’s professional and personal advancement of our employees has landed us on Wealthfront’s Career-Launching Companies List for three years in a row.

We believe that what drives progress for both employees and customers is good for business.

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    Customer success drives our innovation

    Our most important breakthroughs are the ones that help our customers thrive. From industry-disrupting innovations to dedicated success teams, we focus on their growth.

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    Growth through continuous learning

    We’re inspired by kaizen – a continuous improvement mindset – to do better today than we did yesterday. We keep evolving, and never accept the status quo.

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    Extraordinary results come from extraordinary teams

    By prioritizing diversity and integrity when building teams, we’re able to create a more profitable, sustainable, and happier world for customers and the communities they serve.

In the press


Ingenuity is everywhere

We believe that when people have the freedom to balance their lives in a way that works best for them, they can be more productive and create greater impact—no matter where they are. This is why we are proud to support a remote-first work environment.

As one of the fastest growing global technology companies, we’re always looking for talented people like you. Come work with us!

Explore open roles now

Let’s get started

Find your peak facility performance today

Tell us about your challenges and we’ll help you craft the right solution so you can you hit your goals.

Book a Demo