See how standardized Resolution and Root Cause Codes allow you to capture richer repair data to pinpoint recurring issues and avoid new work orders.
Grocery
Keep assets humming, products moving, and reduce compliance risk at every location.
Your Fully-Stocked Platform
Stretch your dollar, no coupons needed. 
Get insights on spend and performance by location, trade, assets, and providers so you’ll know exactly where there’s a problem — and how to fix it. Then make better budgeting decisions by using that historical data.
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Choose only top-grade providers. 
Using rich provider performance insights from over 100 million work orders, we’ll help you evaluate your existing network. Then help you improve it by sourcing and recommending new providers with top performance in every trade.
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Streamline refrigerant compliance. 
Keep your cool and reduce risk with automatic refrigerant tracking and leak record management. Now it’s easy to stay compliant to regulations like EPA 608, and manage repair and maintenance from the same platform.
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Extend asset shelf-life. 
Now get a single view of all your critical assets in every location. See repair and maintenance histories and set automatic preventive maintenance, then get repair vs. replace recommendations to save on spend.
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Avoid downtime meltdowns. 
Assets like refrigerators are critical for your inventory. Now staff can report issues instantly from a mobile app. Or even use new IoT technology that proactively notifies providers before assets go down.
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Grocery Resources
Walmart keeps food fresh and future-proofs their shopping experience by leveraging data from state-of-the-art assets, IoT, and resolution codes. Learn how their digital facilities transformation journey has driven real business outcomes.
Learn how data helps to manage assets cost-effectively, and hear how CarMax is saving by replacing assets proactively and maximizing warranties.
It’s been a game-changer for us to have insight into what we’re doing and how. And we’re doing it the best way with ServiceChannel.
See How Great Results Add Up
Our grocery customers gained visibility across their locations, and the numbers speak for themselves.
Reduction in resolution time.
Increase in first-time completion rate.
18%
Fresh Pet
Reduction in food spoilage costs.