Featured Case Studies

How a heritage retail brand embraces facilities technology to delight customers

Digital transformation for a customer experience-driven grocery chain

Georgia HVAC business finds springboard to growth

Apparel and full-service restaurant chain automates day-to-day work orders to focus more on cost-savings and store experience

Family-owned plumbing company scales both territory and quality of service

Leading plant-based fast casual chain rapidly ramps up growth and quality of service

International Casual Dining Company Drives Enterprise-Wide Facilities Management Excellence Across 1,200+ Locations

Grocery Store Improves the Shopper Experience by Modernizing FM Operations with ServiceChannel

An FM Team Sleeps Better at Night by Replacing ‘Legacy Approach’ with Visibility and Accountability of Service Automation

Implement ‘Game Changing’ Health & Safety Auditing Across EMEA with ServiceChannel Service Automation

Global Financial Services Provider Leverages Business Intelligence from ServiceChannel to Improve Processes and Reduce Repair & Maintenance Expenses

Retailer Improves Shopping Experience and Vendor Performance through More Responsive, Data-Driven Facilities Management

Accelerate Facilities Operations and Maintenance with Enterprise Service Automation

Restaurant Tames Rapid Expansion through Fully Transparent Facilities Management Operations

Global Retailer Sees Increased Visibility, New Service Model, and Reduced Spend

Legendary Retailer Brings FM Operations to 21st Century Excellence with ServiceChannel Service Automation

Gain Increased Visibility and Vendor Depth While Slashing Costs

Equipment Wholesale and Distribution Chain Makes Strategic Use of FM Analytics to Increase Work Order Efficiency, Reduce Costs, and Improve Vendor Performance

Cut Out Middlemen for Asset Management, Improve Operations and Increase Customer Satisfaction

Retail Financial Services Provider Customizes ServiceChannel to Advance FM Program ‘Light Years’ Ahead

Fitness & Lifestyle Chain Slashes Facilities Maintenance & Repairs Costs by Half Using ServiceChannel

ServiceChannel Improves FM Operations at National Retail Stores through More Transparency and Improved Communications

National Retail Chain Expands ServiceChannel Use Cases to Slash Costs and Streamline Operations across the Company

Early Education and Childcare Provider Deploys Service Automation to Improve Facilities Management and Internal Collaboration

Athletic Apparel Retail Chain FM Team Achieves ‘Full Circle Accountability’ with Vendors Nationwide.