Case Study: Sam’s Club
The member-only retail giant leans on ServiceChannel to support its goal of being the world’s most reliable, sustainable real estate platform.
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The member-only retail giant leans on ServiceChannel to support its goal of being the world’s most reliable, sustainable real estate platform.
This report highlights the key metrics used by leaders from Facilities, Real Estate, Procurement, and Finance to assess the performance and cost-effectiveness of their facilities programs. With the pressure on profit margins in the grocery industry, every dollar spent on physical assets matters. Plus, with the ever growing variety of departments and consumer offerings, the reliability of assets and the quality of the customer experience matters more each year.
The Internet transformed retail, raising expectations for customers and forcing brick-and-mortar stores to modernize and adapt. Until recently, the grocery industry seemed immune from this impact.
Digital transformation for a customer experience-driven grocery chain
Grocery Store Improves the Shopper Experience by Modernizing FM Operations with ServiceChannel.
Cut Out Middlemen for Asset Management, Improve Operations and Increase Customer Satisfaction.
In just two hours, you’ll network with industry peers to share ideas and hear from top facilities leaders on how they are overcoming today’s business challenges.
In just two hours, you’ll network with industry peers to share ideas and hear from top facilities leaders on how they are overcoming today’s business challenges.
Improve your facility operations while getting great performance from every dollar. See how you measure up to your grocery industry peers in the 2021 Grocery Benchmark Report by ServiceChannel.
Tell us about your challenges and we’ll help you craft the right solution so you can you hit your goals.