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With Wade Allen, EVP of Strategic Growth at Costa Vida
Wade discusses the importance of seamless integration between physical and digital experiences. He describes a future where tech enhances operational efficiency, while preserving the people-first nature of hospitality.
This year, ServiceChannel commemorates its 25th anniversary. To celebrate, we’ve put together 25 of the most interesting tips for facilities transformation from some of our guests over the past three seasons.
With Frankie Costa, CEO of Helios Service Partners
Frankie dives into the shifting landscape of the trades; from business transformation to talent management to new technology. He also shares how promoting trades as an important employment opportunity can have a massive impact.
With Jackie Aubel, host of “Toolbox for the Trades” podcast
Jackie discusses the often-overlooked value of contractors, as well as the PR challenges facing the facilities industry. It’s critical to emphasize the importance of trades, and to attract talent with not only wages, but top-notch company culture.
With Caitlin Wischermann Ornitz, VP Strategy at Champagne Hospitality
Caitlin describes how the hospitality industry can innovate for the guest of the future. Her insight on building true connections between locations, guests, and locals contains wisdom for leaders in all consumer-facing industries.
With Doug Donovan, CEO and Founder of Interplay Learning
Brands everywhere are struggling to compete due to a shortage of skilled workers. Doug discusses how to make skills and trade training more accessible to address this monumental, cross-industry challenge.
With Allison Turner, SVP of Real Estate and Development at Bond Vet
Allison talks about why loyalty looks like hospitality, the importance of beautiful spaces in retail healthcare, and how to achieve brand consistency across your locations.
With Joshua Witte, Director of Energy, Sustainability, and ESG at Dollar Tree Stores
Josh discusses how brands are now expected to adopt the principles of their customers, and why that is driving leading companies to invest in technology to drive sustainability and environmental stewardship.
Elevating Brick and Mortar Season 2 Recap
Let’s look back on Season 2 of Elevating Brick and Mortar, where guests had plenty to say about upcoming tech advancements that elevate the customer experience.
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