Spotlight on ServiceChannel: Lessons As They Garner A 50% NPS Response Rate
This is a cross-post from the Gainsight blog. Mike Rivisto and Jessica Countess, ServiceChannel Recently, our Chief Customer Officer, Ashvin…
A Wealth of Advantages
Ensure the best return for spend.
Get all the data on location, trade, assets and providers in one platform. Track costs and resolution times to spot problems, identify needed changes, and use detailed historical data to plan budgets that are always spot-on.
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Keep only top providers. 
From internal techs to self performers and external brokers, you’re in control. Get insights on how costs and performance compare. Then let us optimize your network by sourcing the best-of-the-best for every trade and job.
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Concentrate on customers, not issues. 
It’s easy for staff to report branch repair issues instantly, so customers will never be left waiting. Automated workflows also assure them that repair and maintenance will be done, and every branch will be welcoming.
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Get control of compliance.
Automatically capture and store provider insurance and certification records and centralize them on our platform. Also automate tracking of repair and maintenance histories to have audit-ready records to validate any claims.
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Financial Industry Resources
ServiceChannel Weather Now Available at No Cost for All Customers
Earlier this week, we started the emergency push to enable ServiceChannel Weather across our customers. The module enables them to…
Refining the Asset Management Process for Maximum ROI
The COVID-19 pandemic has changed everything about the way we live and work – and, in turn, it has radically…
There isn’t a data point I could think of that’s not in ServiceChannel already.
See How Great Results Add Up
Our financial customers gained visibility across their locations, and the numbers speak for themselves.
Reduction in repair and maintenance spend
64%
Curo Financial
Increase in FM staff efficiency