See the latest facilities spend and cost trends across all industries, trades, and regions with the Facilities Spend Index.
Luxury Retail
Get insights you need to make smarter decisions, and keep your stores perfect.
When every detail matters
Gain premium performance with less spend. 
Make precise data-driven decisions with all your spend and performance broken down by location, trade, and providers. You can instantly spot any issues, while getting historical data to build better budgets.
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Keep staff focused on customers, not problems. 
On our platform, it’s easy for staff to report repair issues that distract from a store experience. With automated workflows for repair and maintenance, they’ll know the work will be done, and locations will stay top-notch.
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Use only A-list providers. 
Let us help you improve your network by using our deep provider data to source the best of the best. Then get the insights to optimize all your internal techs, self-performers, or even brokers.
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Always deliver a first-class brand experience. 
Make sure every detail is right in every store with streamlined audits to quickly make needed repairs and improvements. Keep it that way by making it easy for staff to order on-brand supplies from central catalogs.
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Customer Stories
Case Study: Fendi
Implement ‘Game Changing’ Health & Safety Auditing Across EMEA with ServiceChannel Service Automation
Case Study: Global Specialty Retailer
Retailer Improves Shopping Experience and Vendor Performance through More Responsive, Data-Driven Facilities Management
ServiceChannel is a highly efficient way of keeping our stores to the same luxury brand standard as our products.
See How Great Results Add Up
Our luxury retail customers gained visibility across their locations, and the numbers speak for themselves.
96% Louis Vuitton
Reduction in staff time spent on facilities issues.
88% FENDI
Decrease in issue resolution time.