Offer Premium Store Experiences That Surpass Customer Expectations
ServiceChannel for Luxury Retail
Great Results Add Up
Our luxury retail customers improved performance across their locations, with greater productivity at a lower operating cost.
96%
Louis Vuitton
Reduction in staff time spent on facilities issues.
88%
FENDI
Decrease in issue resolution time.
Deliver the best customer experience by streamlining repairs and maintenance
Work only with A+ service providers, curated to meet your unique business demands
Our stores loved the easy access, fast response and the ability for them to get back to customers efficiently and quickly. Having analytics is also huge for us in being able to operate more strategically and proactively, including boosting the speed and quality of our decision making.
– Alan Donohoe, Facilities Manager
Find the Best Providers for Luxury Retail Asset Uptime
Use the Service Provider Marketplace to source top providers with experience serving luxury retail locations.
Trades include:
- Refrigeration
- HVAC
- Plumbing
- Electrical
- Kitchen equipment
- General repairs
- Janitorial
Featured Customer Story: Louis Vuitton
Introducing: The Elevating Brick & Mortar Podcast
In this interview-style podcast with host, Sid Shetty, you’ll hear from the world’s top operations and facilities leaders on how…
Case Study: Fendi
Implement ‘Game Changing’ Health & Safety Auditing Across EMEA with ServiceChannel Service Automation
Case Study: Cole Haan
ServiceChannel Improves FM Operations at National Retail Stores through More Transparency and Improved Communications
The Brick and Mortar Retail Report
Online accounts for only 14% of retail purchases. So why aren’t shoppers racing your stores?
More than 1,500 consumers told us what they really want in their shopping experience. And they revealed surprisingly simple ways to improve your locations — and make your brand thrive.