Congratulations on your invitation to join our Service Provider Marketplace! You’ll be a valued partner in our network, which connects over 500+ of the world’s leading multi-location brands with top providers.
As the only performance-based Service Provider Marketplace, we help you connect with brand customers at more than 300,000 locations. You also get easy access to administrative support and real-time insights on your operations, enabling you to continue growing your business while scaling great service.
Our Contractor Scorecard provides an objective snapshot of your performance history that customers use to make sourcing decisions, allowing you to tap into new opportunities.
With our software and mobile solutions, you can submit invoices, review metrics, manage compliance documentation, and see every detail on every job—all in one place.
Already have a system to dispatch and manage technicians? Our XML integration easily links that with ServiceChannel, to keep everyone on the same page with real-time updates.
Focus on great service to establish your track record and reap the rewards as a ServiceChannel Preferred Provider.
Top performers show up on top
Yellow pages are history — savvy facilities managers use our Search function in the Marketplace to find proven providers.
More and more companies are turning to ServiceChannel for our hands-on help to build their provider network and manage operations. Outstanding performers are invited as Preferred Providers for these top-tier customers.
Solution features to help you level up
Track, improve, and grow your business with our provider tools and support.
Track and update work order status from anywhere, add notes, check in and check out, review proposals and actions on the fly, upload before and after pictures, and more!
Track your performance metrics and KPIs—the data ServiceChannel clients use to discover great new providers.
Broadcast your strengths to attract new customers–trades, geographic areas of service, certifications, and more. Include your mobile number to get instant notification of new work orders and new customer invitations.
Become a registered provider now.
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Family-owned plumbing company scales both territory and quality of service
With Chris Lampien, Operations Manager at Lampien Mechanical Services
This episode features an interview with Chris Lampien, Operations Manager at Lampien Mechanical Services in Atlanta, Georgia. 6 years ago, Chris took over the reins of the family business from his father. On this episode, Chris discusses the talent shortages he and other service provider businesses face, how to offer your clients the best customer experience, and the technical advances service providers must keep up with.
Measure and track your service performance. With the Contractor Scorecard™ (or My Scorecard™), you have your own standardized scorecard that includes business-critical metrics and KPIs to quantitatively measure your service performance.
