ServiceChannel’s advice to your customers

New Scores Highlight Your Great Service

Now stay on top of all your scores right from your ServiceChannel homepage.

Take Charge from Your Provider Home Page

5-minute video: Get everything you need at your fingertips to run your business—right when you log in.

Get Discovered in Provider Search

Grow your business with Provider Search. Get connected to top-brand customers nationwide that are searching for providers like you.

Your Provider Profile: Gateway to New Business Opportunities

Prospective new customers are checking you out! Get tips and techniques for completing your business profile to win their business.

Case Study: Lampien Mechanical Services

Georgia HVAC business finds springboard to growth

3 Easy Ways to Add Photos to Your Work Orders

Uploading photos to your work orders before and after service is great way to communicate with your customer.

New Releases

New features to run your business and help you grow.

Stay on Top with the Right Work Order Status

Updating work orders to the correct status as jobs progress keeps you on track and automates your communication with customers. Download this PDF guide to status definitions and share it with your team.

Check In and Check Out: Your key to great scores

Real-time sign in and check out with the mobile app.

First-Hand Perspective on Why Skilled Trades are Experiencing Staffing Shortages

With Chris Lampien, Operations Manager at Lampien Mechanical Services

This episode features an interview with Chris Lampien, Operations Manager at Lampien Mechanical Services in Atlanta, Georgia. 6 years ago, Chris took over the reins of the family business from his father. On this episode, Chris discusses the talent shortages he and other service provider businesses face, how to offer your clients the best customer experience, and the technical advances service providers must keep up with.

Contractor Scorecard: Track and Boost your Performance Scores

Measure and track your service performance. With the Contractor Scorecard™ (or My Scorecard™), you have your own standardized scorecard that includes business-critical metrics and KPIs to quantitatively measure your service performance.