Resources

The Detail Is in the Data: Objective Stats Take the Guesswork Out of Building Your Provider Network

What Is Integrated Facilities Management?

Discover what integrated facilities management (IFM) is, explore its core components, and learn how to implement IFM effectively while tracking its success over time.

Introducing: The Elevating Brick & Mortar Podcast

2026 European Facilities Benchmark Report

Discover how European multi-site operators can reduce maintenance costs by 21% to 39% through better provider performance.

What You See is What You Get: How AI Asset Recognition Improves Retail Healthcare Asset Management 

Learn how AI asset recognition helps retail healthcare facilities leaders improve visibility, cut guesswork, and plan repairs with confidence.

The Cost of Not Knowing: How to Close the Visibility Gap Between Facilities and Finance

Discover how better visibility into facilities management costs helps finance and operations improve forecasting, control spend and make smarter decisions.

How AI Is Changing Facilities Management

Discover how AI is transforming facilities management and why data quality determines your results. Learn to turn daily operations into smarter decisions.

Fall 2026 Product Release

Meet the new AI Action Hub, AI Analytics, embedded dashboards, offline check in/out, and more.

What You See is What You Get: How AI Brings Convenience Store Assets Into Focus 

When asset data is accurate, decisions get easier. See how AI asset recognition helps convenience store facilities teams reduce guesswork and act with greater confidence.

The Connected Hotel: Why Hospitality Technology Is Anything But “Cookie Cutter”

No two hotels operate the same way. Learn why the best hospitality technology creates consistency across portfolios while adapting to the unique needs of each property.

What You See Is What You Get: Why AI Is the Missing Ingredient in Grocery Asset Management

AI asset recognition gives grocery facilities leaders a clearer view of asset data, helping reduce guesswork and make more confident repair decisions.

A Third Place Reimagined: How to Design for Belonging

With Justin Gurland, founder and CEO of The Maze

Justin Gurland shares how he built New York’s first alcohol-free members club from a personal recovery journey into a thriving community hub, complete with obsessive attention to design and hospitality, and a vision for expanding “The Maze” to cities across the country.

Case Study: EG On The Move

Leading petrol and convenience store operator, EG On The Move, leverages ServiceChannel’s custom analytics to streamline work order management — resulting in faster resolutions, stronger accountability, and increased productivity.

What You See is What You Get: Why AI Asset Recognition is the Future of Asset Management 

Learn how AI asset recognition helps facilities leaders improve visibility, cut guesswork, and plan repairs with confidence.

AI in Facilities Management in Europe: 5 Questions to Separate Hype from Real Impact

How is AI really changing facilities management? Moving beyond chatbots to AI that acts through workflows and provider networks. A practical framework.