Top brands use one integrated Facilities Management Platform to automate work orders, manage service providers, deliver amazing customer experiences — and higher ROI. See their stories.
Find out why Bloomin Brands, Panda Express, Urban Plates, Torchy’s Tacos, and Raising Cane’s Chicken Fingers agree that the #1 Facilities Management Platform is second to none.
Learn how sharing the right ServiceChannel data on work orders, resolutions times, costs and providers can make everyone’s work easier, while gaining real actionable data to help you make smarter decisions, and deliver higher ROI that your CFO will thank you for.
We’ll show you how our customers deliver amazing experiences at thousands of locations with ServiceChannel, and how you can too.
Top brands use one integrated Facilities Management Platform to automate work orders, manage service providers, deliver amazing customer experiences — and higher ROI. See their stories.
Find out why Bloomin Brands, Panda Express, Urban Plates, Torchy’s Tacos, and Raising Cane’s Chicken Fingers agree that the #1 Facilities Management Platform is second to none.
See how Raising Cane’s Chicken Fingers give their restaurant operators more control over assets, provider invoices, and expenses to make smarter FM decisions that help boost profits — and growth.
Panda’s Restaurant Group says that ServiceChannel “is a must” for any multi-location restaurant. See how they use it to keep their 2,000+ locations cooking with the #1 Facilities Management Platform.
Find out how neighborhood grocery store chain Tops Markets slashed the time it takes to spot problems from 30-60 days, to instant visibility. They reduced asset downtime, saved money, and “changed the entire way we do business” with ServiceChannel, all to deliver a better customer experience.
Get a firsthand look at how Cal’s track assets and spend, drastically reduced repair call times, made it easier for vendors to get paid, and use analytics to better plan for future success.
ServiceChannel Asset Manager allows your organization to determine whether to invest in repairs or replace an asset based on Total Cost of Ownership (TCO) and depreciation analysis. Most companies lose up to 34% of potential warranty savings from leakage and unnecessarily paying for repairs.
See how brands like yours are getting more done faster and boosting ROI, while creating stronger provider relationships and happier customers
Accelerate Facilities Operations and Maintenance with Enterprise Service Automation
Grocery Store Improves the Shopper Experience by Modernizing FM Operations with ServiceChannel
An FM Team Sleeps Better at Night by Replacing ‘Legacy Approach’ with Visibility and Accountability of Service Automation
Implement ‘Game Changing’ Health & Safety Auditing Across EMEA with ServiceChannel Service Automation
Global Financial Services Provider Leverages Business Intelligence from ServiceChannel to Improve Processes and Reduce Repair & Maintenance Expenses
Retailer Improves Shopping Experience and Vendor Performance through More Responsive, Data-Driven Facilities Management
Discover the latest trends and market situations for your industry, so you can make more informed decisions now.
Online accounts for only 14% of retail purchases. So why aren’t shoppers racing your stores?
More than 1,500 consumers told us what they really want in their shopping experience. And they revealed surprisingly simple ways to improve your locations — and make your brand thrive.
With DoorDash and GrubHub competing for a growing segment of restaurant locations in the U.S., how can you keep diners coming in? This survey of more than 1,500 diners shows you what they liked, what they didn’t, and what restaurant every exec needs to know about earning their brand loyalty.
By 2025, online grocery sales will be 20% of grocery sales. And even though ⅔ of shoppers still visit stores 1-2 times a week, expectations are changing. Find out what savvy grocers are doing to create new customer experiences that bring digital shoppers into stores — and makes business thrive.
Get product news, tips and technology insights from ServiceChannel experts.
This is a cross-post from the Gainsight blog. Mike Rivisto and Jessica Countess, ServiceChannel Recently, our Chief Customer Officer, Ashvin…
Earlier this week, we started the emergency push to enable ServiceChannel Weather across our customers. The module enables them to…
The COVID-19 pandemic has changed everything about the way we live and work – and, in turn, it has radically…
The COVID-19 pandemic has changed everything about the way we live and work – and, in turn, it has radically…
The COVID-19 pandemic has changed everything about the way we live and work – and, in turn, it has radically…
The pandemic has trained more of us to meet our basic banking needs online or through a mobile app. Boston…
Facilities management is different in every industry, we can help you with what matters to you.
Satisfy shoppers’ changing tastes. From refrigerant to repairs, see how to adapt to the new digital economy with customers, compliance, competition, and sustainability.
Today’s demanding customers are changing corporate expectations too. Learn how to gain true visibility into your facilities program to work smarter, and meet these rising demands. See how to get a “seat at the table” to prove that FM can deliver real shareholder value — and business success.
Take control of R&M with technology. Learn how to get complete visibility across all your repair and maintenance with automation, for:
The web and mobile have made “bankers hours” a thing of the past. But with 87% of consumers still planning to use branches, bank locations are here to stay. This e-book offers an actionable plan for you to transform your branches, and stay competitive with today’s more demanding digital customers.
Find out how you can show the true value of facilities management software to key executives and stakeholders. From sourcing and procurement, to finance and risk, learn the benefits of adopting service automation across teams — and the important role FMs have in larger business strategies.
Find out exactly how to plan for every season of the year with actionable tips to help you get the most out of FM technology — and transform your facilities organization.
Find out where facilities management is headed in our always-on, digital, connected world.
From retail and restaurants to banking and healthcare, see where markets are going, and how FM technology can help you meet today’s new challenges in all your locations, including:
Learn more about the benefits of the latest Facilities Management technology, and how you can best use our products for your business.
Data converted into actionable insights can be a powerful competitive differentiator for Facilities Management. Learn how to leverage Service Automation to collect and process all the raw data your facilities operations generates every day.
AI and Machine Learning are helping businesses made better decisions faster across their operations. Learn how FMs can use these technologies to streamline repair & maintenance of facilities and equipment.
Learn before you buy. Find out what a Facilities Management System can really do, and how you can best use it in departments across your organization.
Outsourcing facilities repair & maintenance without the proper strategy and plan is fraught with pitfalls. Explore when and where the different outsourcing models may work to your advantage.
Choose a channel and learn at your own pace, with online education for every level and every member of your organization.
Join live and on-demand presentations with helpful advice on everything from customer successes to business-critical technology.
If your budget is under pressure, you’re not alone. A recent ServiceChannel poll of facilities leaders found that controlling costs was their #1 challenge, followed closely by managing health risks.
Where should you look to unlock savings? ServiceChannel customers are turning to optimizing their provider networks. By relying on newly available, industry-level insights into provider performance, they’re seeing immediate 20+% reductions in spend, without the guesswork and effort typically involved with sourcing providers.
Join us for this webinar on new approaches to optimizing your provider network and you’ll learn:
1. Why saving 20+% by working with providers who are less costly AND higher quality is easier than you think
2. How to avoid the pitfalls of traditional approaches to sourcing and selecting providers
3. The step-by-step approach for assessing providers that unlocked $1.9M in savings for a top retailer
Join us to learn how we’re helping our customers create actionable steps to get their locations back on track, keep their staff safe, and keep customers coming back.
After talking with hundreds of clients and Facilities Management (FM) leaders across the globe, one thing is clear. The new normal requires rapid adaptation and new approaches. That’s why we’re sharing what we’ve learned in this live, 30-minute webinar.
Organizations typically face a number of operational challenges in maintaining their locations and meeting business objectives. Successful companies have shown how to overcome them by moving to a more service-focused, technology-based approach.
During this webinar, The Habit Burger, a ‘fast casual’ restaurant chain will share the best practices it’s implemented to control operational costs while improving operational performance. You’ll learn the tools it used to keep down expenses and deliver superior customer service, resulting in a big financial impact!
Join this webinar featuring IoT experts where you’ll learn how IoT technology is being deployed and improving operational efficiency of assets through real life examples. Importantly, through illustrative use cases, we’ll share how customer experience, across industries, is being impacted by this new technology.
