Use deep insights to control spend, keep locations humming, and customers shopping.
Get more, pay less. See all your spend and performance broken down by location, sub-brand, trade, and provider. You’ll easily see hot spots so you can make changes fast, and create smarter budgets using historical data.
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Get a provider upgrade. Using rich provider performance insights from over 100 million work orders captured on our platform, we’ll help you evaluate your current network, and source and make recommendations on new providers with proven performance records.
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Keep staff selling, not calling in issues. Let staff focus on satisfying customers by making it easy to quickly report needed repairs. Add automated workflows, and repair and maintenance won’t ever be a distraction again.
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Build brand loyalty at every location. Streamline regular audits, and track results across your locations to quickly make repairs and improvements. Staff can also order brand-approved supplies in-store with central catalogs to keep every detail perfect.
Learn MoreServiceX event is focused on unprecedented levels of automation and data to help customers thrive in a changing world. This…
This is a cross-post from the Gainsight blog. Mike Rivisto and Jessica Countess, ServiceChannel Recently, our Chief Customer Officer, Ashvin…
Earlier this week, we started the emergency push to enable ServiceChannel Weather across our customers. The module enables them to…
With visibility from ServiceChannel, we’ve been able to drive a level of vendor accountability that’s never been seen before.
Our retail customers gained visibility across their locations, and the numbers speak for themselves.
