See the latest facilities spend and cost trends across all industries, trades, and regions with the Facilities Spend Index.
Retail
Use deep insights to control spend, keep locations humming, and customers shopping.
The Real Deals.
Get more, pay less. 
See all your spend and performance broken down by location, sub-brand, trade, and provider. You’ll easily see hot spots so you can make changes fast, and create smarter budgets using historical data.
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Get a provider upgrade. 
Using rich provider performance insights from over 100 million work orders captured on our platform, we’ll help you evaluate your current network, and source and make recommendations on new providers with proven performance records.
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Keep staff selling, not calling in issues. 
Let staff focus on satisfying customers by making it easy to quickly report needed repairs. Add automated workflows, and repair and maintenance won’t ever be a distraction again.
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Build brand loyalty at every location. 
Streamline regular audits, and track results across your locations to quickly make repairs and improvements. Staff can also order brand-approved supplies in-store with central catalogs to keep every detail perfect.
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Customer Stories
Walmart keeps food fresh and future-proofs their shopping experience by leveraging data from state-of-the-art assets, IoT, and resolution codes. Learn how their digital facilities transformation journey has driven real business outcomes.
Case Study: Sit n’ Sleep
An FM Team Sleeps Better at Night by Replacing ‘Legacy Approach’ with Visibility and Accountability of Service Automation
With visibility from ServiceChannel, we’ve been able to drive a level of vendor accountability that’s never been seen before.
See How Great Results Add Up
Our retail customers gained visibility across their locations, and the numbers speak for themselves.
52% Under Armour
Increase in first-time completion rates.
48% Cole Haan
Reduction in R&M spend per store.
40% Sit ‘n Sleep
Decrease in work orders per store.