Quick Service Restaurant Facilities Benchmark Report
See where you’re spending more than the QSR industry and how much you could save by upgrading to the best service providers in the market.
Restaurant
Get the secret ingredient for ensuring great customer experiences in every location.
Serving up more insights
Tuck into deep data for smarter spend. 
See spend and performance insights for every location, trade, asset and provider, with details on hot spots to know precisely how to address each one. Then use historical data to budget accurately for the future.
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Use only prime-grade providers. 
You wouldn’t serve second best — so we’ll put the industry’s richest data to work to benchmark your existing providers, and source and recommend new top performers in every trade.
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Focus on diners, not repairs. 
Now it’s easy for staff to report issues instantly, and get quicker resolution with automated repair and maintenance workflows, so they’ll never miss an order, and diners will always have a great experience.
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Don’t let downtime become dining disaster. 
Assets like stoves and refrigeration are critical to revenue. Now staff can report issues from a mobile app in real-time. Or take advantage of IoT technologies to proactively notify providers before they go down.
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Keep assets up and running longer. 
Get a single view of repair and maintenance histories and automated preventive maintenance across your locations. You’ll make smarter repair and replace decisions, and save big on spend.
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Restaurant Resources
See how standardized Resolution and Root Cause Codes allow you to capture richer repair data to pinpoint recurring issues and avoid new work orders.
Extend the benefits of ServiceChannel beyond just facilities. See how various departments including Legal, Risk, and Accounting collaborate to drive guest satisfaction at CCF!
ServiceChannel is a vital tool for managing our 2,000+ facilities. For running a multi-site restaurant, it’s a must.
See How Great Results Add Up
Our restaurant customers gained visibility across their locations, and the numbers speak for themselves.
44%
Shake Shack
Reduction work order resolution time.
88%
Bloomin' Brands
Increase in first-time completion rates.
$1.9M
Bloomin' Brands
Decrease on repair and maintenance spend, 2018-2019.