Provider Support: Contact us
We’re here to help with support for Providers serving North America (US, Canada and Mexico)
ServiceChannel
24/7 Provider Hotline, 800/803-5822
Questions about using the platform or training.
Email: ContractorSupport@ServiceChannel.com
Submit a support ticket (sign in required)
Provider Support
Provider Knowledge base
ServiceChannel University
IVR hotline
Use only for Check-in/out of work orders when Provider mobile app is not connected.
Call 24/7: 516/500-7776
Integration Services
About integration services
Contact an integration specialist
Developer portal
Integration resource hub (Login required)
Exclusively for providers serving ServiceChannel Managed customers
ServiceChannel Managed Support
Routine updates, quote approvals, and questions about your ServiceChanel Managed work orders.
Call: 516/726-1225
Email: SCMsupport@ServiceChannel.zendesk.com
Preventative Maintenance
Questions about Preventative Maintenance and opportunities.
StrategicSourcing@ServiceChannel.com
Feedback
Your collaboration is important.
Email: SCMProviderDevelopment@ServiceChannel.com