VICTORIA, BRITISH COLUMBIA – March 20, 2018 – Ecofit, the leading Internet of Things (IoT) solution provider to the fitness industry, today announced that the company has joined ServiceChannel’s solution partner ecosystem to provide proactive equipment monitoring and predictive failure resolution for health and fitness facility owners and managers. The collaboration and technical integration with ServiceChannel, the leading online marketplace and SaaS platform for facilities managers, contractors, and technicians, simplifies and automates the identification of an equipment-related problem, thereby speeding resolution, lowering cost, and improving customer satisfaction.
The streamlined process will help ensure optimal operation and uptime for critical equipment, such as treadmills, strength equipment, spin bikes, and more. When Ecofit’s smart sensor solution detects an issue, all information related to the equipment problem will be instantly shared with ServiceChannel, which will automatically dispatch an appropriate service provider and track the ensuing workflow, saving critical time, minimizing equipment downtime, and allowing for ultimate transparency in the resolution process.
ServiceChannel and Ecofit already count many leading fitness brands as joint customers. The integration of the two systems will provide the fitness industry with a seamless real-time equipment management solution that address critical asset management challenges.
Last year, ServiceChannel announced its solution partner program, where validated partners such as Ecofit can develop an integrated solution with the ServiceChannel platform, granting customers a broader set of capabilities, greater system transparency, and more advanced automation through one common user experience.
“As we continue to move toward a more deeply automated world, it’s critical that every company arm itself with the proper tools to keep pace," said Tom Buiocchi, ServiceChannel’s CEO. "We’re thrilled to count EcoFit as a partner to help further simplify and automate its IoT-fueled platform for fitness facilities.”
“ServiceChannel’s advanced service automation marketplace and ability to quickly bring visibility and transparency to equipment issues are the obvious next steps to Ecofit’s issue identification abilities,” said Dave Johnson, Vice President, Business Development, Ecofit. “Our goal is to make the life of the facilities manager easier by taking that in-between responsibility off of them and drastically reduce downtime when an issue occurs.”
Ecofit is the fitness industries leading IOT provider. Using a proprietary, long-range wireless protocol, and a set of sensors designed specifically for gathering fitness equipment data, Ecofit provides facilities with critical real-time insights and automated data services. This helps facilities professionals manage their fitness equipment, while dramatically increasing their ROI at their locations. Founded in 2010, Ecofit has grown to become the fitness industry’s leading data expert and set the standard, which has been adopted by many of the world’s leading fitness equipment brands.
ServiceChannel provides facilities managers with a single platform to source, procure, manage, and pay for repair and maintenance services from commercial contractors across their enterprise. By delivering unprecedented transparency and data-driven analytics of service quality, across all trades, locations and contractors, facilities managers drive significant brand equity and ROI for their organizations without outsourcing or investing in new infrastructure. The world’s leading global brands use ServiceChannel solutions daily to help optimize millions of transactions and billions of dollars of spend annually. Learn more: servicechannel.info