Fall 2026 Provider Update
The latest ServiceChannel updates bring you more AI-powered tools, new ways to help customers find your business, and improvements that make it easier to complete work and manage your business.
Welcome to Provider Central
Stay in the know with resources to engage, get informed, and stay on top.
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Stay on Top with the Right Work Order Status
Updating work orders to the correct status as jobs progress keeps you on track and automates your communication with customers. Download this PDF guide to status definitions and share it with your team.
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First-Hand Perspective on Why Skilled Trades are Experiencing Staffing Shortages
With Chris Lampien, Operations Manager at Lampien Mechanical Services
This episode features an interview with Chris Lampien, Operations Manager at Lampien Mechanical Services in Atlanta, Georgia. 6 years ago, Chris took over the reins of the family business from his father. On this episode, Chris discusses the talent shortages he and other service provider businesses face, how to offer your clients the best customer experience, and the technical advances service providers must keep up with.
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ServiceChannel updates to save you time and keep work moving
With the 2026 summer release, you can now work faster with AI-powered tools, get to the right work order details more easily, and keep work moving.
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Case Study: Anthony Gennaro Plumbing
Family-owned plumbing company scales both territory and quality of service
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