Resources

Living Up to Your Customer’s Values

With Marco Zanardi, President of Retail Institute Italy

In this episode, Marco Zanardi, President of Retail Institute Italy, explains how to keep your audience’s attention, how to match your company’s values to those of your customers, and what trends are emerging in the retail space.

The Complete Restaurant Preventive Maintenance Checklist

Integrating the Real Estate Lifecycle: A New Era for Multi-Unit Operations

Seamless Experiences That Drive Revenue

With John Ludlow, VP of Omni Operations at Designer Brands

In this episode John discusses investing in your physical footprint, the importance of aligning your physical and digital experiences, and how Designer Brands is driving customer loyalty.

Successful Parts Inventory Management for Busy Facilities Managers  

The Year-Round Retail Store Maintenance Checklist

Facilities in the EU: Leum Fahey

Leum Fahey is a driver of industry best-practice initiatives in facilities management and engineering—and a builder of software solutions that improve productivity, reduce expenses, and promote sustainability. With more than 20 years of experience in the field, Leum is ServiceChannel’s Principal Product Manager and resident expert in all things refrigeration and sustainability. He sat down with us to talk about how ServiceChannel is helping businesses run sustainable facilities across thousands of locations.

What Facilities Managers Should Know About Equipment Maintenance

Discover what facilities managers should know about equipment maintenance for their facilities including who’s responsible and how to track it.

What is Healthcare Operations & How Do I Improve It? 

Guide to Condition-Based Maintenance (CBM)

Learn how condition-based maintenance (CBM) works, how it differs from other strategies, and how to implement CBM to reduce downtime and maintenance costs.

How to Get Started with Preventive Maintenance Inspections 

Discover what you need to know about preventive maintenance inspections to get started in your facility including what to inspect and how frequently.

CX Belongs in the C-Suite

With Deena McKinley, Chief Experience Officer at Papa Gino’s Pizza and D’Angelo’s Grilled Sandwiches

Deena discusses the rise of the role of Chief Experience Officer, leveraging automation to empower employees, and how the brand experience should begin internally.