Posts by Jennifer Sams

Complexity to Clarity With an Expert Team: Implementation

At the heart of every successful implementation lies clear, consistent communication. It’s the key to understanding customer goals, ensuring efficiency, and driving success. In this series, we pull back the curtain on the inner workings of our expert teams. In our first interview, Senior Implementation Project Manager, Megan Baldwin, shares insights into the crucial first 60-90 days of implementation, setting the stage for what customers can expect.

Driving Growth: The Power of Construction and Facilities Collaboration

Prioritizing cross-functional relationships, customer-centricity, and data-driven decisions allows facilities and construction teams to drive success and better business outcomes at the highest levels.

Unlocking Strategic Capital Planning: Leveraging Asset Performance Data for Optimal Investment 

Asset performance data allows you to be more strategic with your capital planning, helping guide your repair and replacement needs and investment priorities.

Women in Facilities Management: Daisy Rodriguez

Daisy Rodriguez began her career at ServiceChannel as a Provider Development Representative. In 2023, she ascended to the role of Provider Development Specialist Coordinator. Because of her extensive experience in Marketplace sales, Daisy is uniquely positioned to provide stellar support and create key resources that empower the Provider Development team.

From Reactive to Proactive: How Facility Management Software Can Help Retailers Stay Ahead of the Game 

An effective asset management system empowers facility management teams to make informed decisions and stay focused on the big picture.

The More You Know: 3 Ways Performance Data Helps You Make More Strategic Business Decisions 

Learn how ServiceChannel Analytics can help you make the most of your asset, location, and provider data with accurate, predictable reporting.

Women in Facilities Management: Morgan Parsons

As our Director of Marketplace Operations, Morgan Parsons not only ensures the smooth functioning of our service provider marketplace but also constantly enhances it through her exceptional skills in leveraging data and analytics. We sat down with her to learn how she approaches her role at ServiceChannel, her take on leadership, and why she loves her job.

Optimizing Spend: How Sourcing Professionals Can Leverage Performance Data for Year-Over-Year Savings 

The Detail Is in the Data: Objective Stats Take the Guesswork Out of Building Your Provider Network

Women in Facilities Management: Stefanie Teintze

Meet Stefanie Teintze, a Program Manager who started out on the client-side of facilities management before coming to ServiceChannel. Her industry experience puts her in a unique position to understand the day-to-day challenges of leaders in the industry, and how data and insights are a key part of customer success.

Women in Facilities Management: Rose Oscar

Rose and her team work closely with customers and service providers to ensure that day-to-day operations are optimized and channels of communication are seamless. Learn about her experience helping to enhance critical tools on the platform, like Search and Scout, and how she challenges herself to be the best leader that she can be.

Maximizing CAPEX in Retail Construction: Why Performance Data is the Key