Support

Contact Support

Our team of experts is here to solve problems — not tickets. Whether you’re getting started with ServiceChannel, have a technical question, or just need advice, we’ll help you find the answers.

Contact

For Brands

Have a question about using ServiceChannel?
We'll find a solution together.

Get Help

For Providers

Need help with any of our provider solutions or our mobile app? Just ask.

Get Help

.PTcf:before,.PTcf:after{content:"";display:table;}.PTcf:after{clear:both;}h2#hero_headline_subhead{color:#fff;font-weight:600;font-size:25px;margin-bottom:30px;}@media only screen and ( max-width: 850px ){h2#hero_headline_subhead{font-size:20px;margin-bottom:30px;}}body.page-template-customer-lp-pt #request-now a.gated__link,#customer #request-now a.gated__link{display:none !important;}body.page-template-customer-lp-pt #request-now div.gated__form-wrapper,#customer #request-now div.gated__form-wrapper{background-color:rgba(255,255,255,0);box-shadow:0 5px 20px 0 rgba(0,0,0,0);}body.page-template-customer-lp-pt #request-now div.gated__form-wrapper img.gated__accents,#customer #request-now div.gated__form-wrapper img.gated__accents{opacity:0;}body.page-template-customer-lp-pt #request-now .gated__copy,#customer #request-now .gated__copy{background:none;}body.page-template-customer-lp-pt #request-now div.legal-consent-container,#customer #request-now div.legal-consent-container{color:#fff;}body.page-template-customer-lp-pt #request-now div.submitted-message.hs-main-font-element,#customer #request-now div.submitted-message.hs-main-font-element{color:#fff;}body.page-template-customer-lp-pt #request-now,#customer #request-now{background:#24c0ef;background:-moz-linear-gradient(left,#24c0ef 0%,#03329f 53%,#03329f 100%);background:-webkit-linear-gradient(left,#24c0ef 0%,#03329f 53%,#03329f 100%);background:linear-gradient(to right,#24c0ef 0%,#03329f 53%,#03329f 100%);padding-top:0;padding-bottom:0;}body.page-template-customer-lp-pt #request-now .hubspot-form input[type="submit"],#customer #request-now .hubspot-form input[type="submit"]{width:100%;}body.page-template-customer-lp-pt #request-now .hubspot-form legend,#customer #request-now .hubspot-form legend{color:#fff;display:none !important;}body.page-template-customer-lp-pt div.hero-video-wrapper,#customer div.hero-video-wrapper{position:relative;}body.page-template-customer-lp-pt div.hero-video-wrapper::after,#customer div.hero-video-wrapper::after{content:"";position:absolute;width:112px;height:112px;background-image:url("https://cdn-ccbop.nitrocdn.com/yowfoDNPrmQVqAOrbHmhNkrIMBdDpwYh/assets/static/optimized/rev-0baa8f9/wp-content/uploads/2021/04/icon-play.svg");background-size:cover;background-position:50%;top:50%;left:50%;transform:translate(-50%,-50%);}body.page-template-customer-lp-pt div.hero__inner,#customer div.hero__inner{width:100%;}body.page-template-customer-lp-pt div.copy-section__inner,#customer div.copy-section__inner{max-width:100%;}body.page-template-customer-lp-pt .hero::after,#customer .hero::after{content:" ";background-image:none;display:block;}#hero-video-logo-wrapper{margin-top:20px;}#hero-video-logo-wrapper #hero-video-logo-col2{color:#fff;}#hero-video-logo-wrapper #hero-video-logo-col2 img{display:block;margin-top:0;margin-bottom:20px;width:150px !important;height:auto !important;}#hero-video-logo-wrapper #hero-video-logo-col2 p{line-height:100%;color:#fff;margin:0;padding:0;}#hero-video-logo-wrapper #hero-video-logo-col2 h3{font-size:21px;font-weight:300;}@media only screen and ( min-width: 1024px ){body.page-template-customer-lp-pt .heading-h1,#customer .heading-h1{font-size:48px;}#hero-video-logo-wrapper #hero-video-logo-col1{width:500px;float:left;}#hero-video-logo-wrapper #hero-video-logo-col2{width:380px;float:left;margin-left:30px;}}@media only screen and ( max-width: 1023px ){body.page-template-customer-lp-pt .hide-mobile,#customer .hide-mobile{display:none !important;}#hero-video-logo-wrapper #hero-video-logo-col2 img{margin-top:20px;}}@media only screen and ( max-width: 600px ){body.page-template-customer-lp-pt table.tablepress{font-size:11px;}}div.bucket200{width:200px;min-height:330px;background:#fff;text-align:left;display:inline-block;vertical-align:top;box-shadow:0 5px 20px 0 rgba(0,0,0,10%);margin:10px;position:relative;padding-bottom:30px;}div.B2-section-image-wrapper{overflow:hidden;}img.B2-section-image{width:200px;height:100px;object-fit:cover;object-position:0% 0%;display:block;}div.B2-section-content-wrapper{padding:10px;color:#425563;}h3.B2-section-title{color:#0170cf;font-weight:400;margin:0 0 5px 0;padding:0;line-height:120%;font-size:18px;}div.B2-section-text{font-weight:300;line-height:1.3;font-size:14px;display:-webkit-box;overflow:hidden;-webkit-line-clamp:5;-webkit-box-orient:vertical;}div.B2-section-link-wrapper{position:absolute;bottom:10px;right:30px;}a.B2-section-link:link,a.B2-section-link:visited{color:#2970ca;font-weight:600;cursor:pointer;font-size:14px;background-color:transparent;line-height:24px;}a.B2-section-link::before{content:"";position:absolute;height:2px;width:100%;background-color:transparent;bottom:-2px;left:0;transition:.2s linear;}a.B2-section-link::after{position:absolute;content:"";width:0;height:0;border-top:5px solid transparent;border-bottom:5px solid transparent;border-left:8px solid #2970ca;top:50%;right:-12px;transform:translateY(-50%);}body.page-template-benchmark-report{}@media only screen and ( min-width: 1024px ){body.page-template-benchmark-report main{padding-top:96px !important;}body.page-template-benchmark-report main:before{height:96px !important;}}body.page-template-benchmark-report div#report-PT.wrapper.static{background-color:#fff;-webkit-box-shadow:0 1px 4px rgba(0,0,0,.27);-moz-box-shadow:0 1px 4px rgba(0,0,0,.27);box-shadow:0 1px 4px rgba(0,0,0,.27);padding:0px;}div#report-PT.wrapper.static #et-boc .et_pb_module.et_pb_text ul{list-style:none;margin-left:0;}div#report-PT.wrapper.static #et-boc .et_pb_module.et_pb_text ul li{overflow:visible;padding-left:17px;position:relative;margin-bottom:5px;list-style:none;}div#report-PT.wrapper.static #et-boc .et_pb_module.et_pb_text ul li::before{content:"›";position:absolute;width:auto;height:auto;background:none;border-radius:0;left:0;top:0;}div#report-PT.wrapper.static #et-boc .et_pb_module.et_pb_text ul li::marker{display:none;}.static #et-boc a.reportButton-green{transition:all .5s;border:2px solid #b5dfa5;background:#6abf4b;color:#fff !important;font-size:20px;}.static #et-boc a.reportButton-green:link,.static #et-boc a.reportButton-green:visited{padding:.3em 1.5em;line-height:1.7em;font-weight:600 !important;}.static #et-boc a.reportButton-green:hover{background:#4f8431;}body.page-template-gated-hybrid-pt header,body.page-template-gated-hybrid-with-resources header{display:none;}body.page-template-gated-hybrid-pt main:before,body.page-template-gated-hybrid-with-resources main:before{height:0;}body.page-template-gated-hybrid-pt main,body.page-template-gated-hybrid-with-resources main{padding-top:0 !important;}@media (min-width: 1024px){body.page-template-gated-hybrid-with-resources .gated{padding:50px 0 100px;}body.page-template-gated-hybrid-with-resources .gated__form{margin-top:40px;}}div#content_above_resources ul{list-style-type:disc;padding:0;margin:10px 0 10px 35px;}div#content_above_resources ul li{list-style-position:outside;margin:0px 0px 10px 0px;line-height:130%;}div#content_above_resources a:link,div#content_above_resources a:visited{color:#2970ca;font-weight:700;}@media only screen and ( min-width: 1024px ){body.page-template-linkedin-landing-pt main,body.page-template-customer-lp-pt main,body.page-template-eu-abm-landing-page main,body.page-template-acf-video-hero-divi-body main{padding-top:96px !important;}body.page-template-linkedin-landing-pt main::before,body.page-template-customer-lp-pt main::before,body.page-template-eu-abm-landing-page main::before,body.page-template-acf-video-hero-divi-body main::before{height:96px;}}body.page-template-linkedin-landing-pt div.content-wrapper{margin:40px 0 40px;padding-top:0px;}body.page-template-linkedin-landing-pt .wrapper.wrapper--gradient-skew{clip-path:none;}body.page-template-linkedin-landing-pt .wrapper.wrapper--gradient-skew:before{clip-path:none;}body.page-template-linkedin-landing-pt .products-body__text-wrapper{max-width:800px;width:100%;margin-left:auto;margin-right:auto;}body.page-template-linkedin-landing-pt .products-body__text-wrapper p{margin-bottom:14px;}body.page-template-linkedin-landing-pt .products-body__img-wrapper{max-width:800px;width:100%;margin-left:auto;margin-right:auto;}body.page-template-linkedin-landing-pt .products-body__row-title{text-align:left;}body.page-template-linkedin-landing-pt .products-body__link-wrapper{margin-top:0px;margin-bottom:20px;}body.page-template-linkedin-landing-pt .copy-section__inner{max-width:100%;}body.page-template-linkedin-landing-pt img.alignright{float:right;}body.page-template-linkedin-landing-pt .content-wrapper .copy-section::after{content:"";display:table;clear:both;}@media only screen and (min-width: 769px){body.page-template-linkedin-landing-pt .wrapper--gradient-skew::before{top:-130px;}}@media only screen and (max-width: 768px){body.page-template-linkedin-landing-pt img.alignright{float:none;}body.page-template-linkedin-landing-pt .wrapper--gradient-skew::before{top:-130px;}}body.page-template-static a.custom-button,body.page-template-static a.wp-block-button__link{background-color:#00bff0;text-align:center;text-align:center;padding:.5em 1.5em .5em 1.5em;color:#fff;font-size:16px;display:block;margin:20px;max-width:320px;font-weight:bolder;}body.page-template-gated img.gated__img{max-width:400px;height:auto;margin-left:auto;margin-right:auto;}@media only screen and ( max-width: 1023px ){body.page-template-gated .hide-mobile{display:none !important;}}@media only screen and ( max-width: 768px ){.hide-mobile{display:none !important;}}.home .wrapper.features{padding-bottom:50px;}#contract-override ol{list-style-type:decimal;padding:0;margin:0px 0 20px 35px;}#contract-override ol li{list-style-position:outside;margin:0px 0px 10px 0px;line-height:130%;}#contract-override p{width:100%;max-width:100%;}#contract-override table{border:1px solid #ccc;margin:0 0 15px 0;text-align:left;width:100%;border-collapse:collapse;border-spacing:0;}#contract-override tr td{border-top:1px solid #ccc;padding:6px 24px;}@media all and (max-width: 980px){#contract-override tr td{font-size:11px;padding:3px 3px;}}body.press-template-default.single div.blog-post.press .blog-post__image{position:static !important;}body.press-template-default.single div.blog-post.press div.blog-post__featured-img{max-width:400px !important;height:auto !important;padding-bottom:0 !important;margin:0 !important;position:static !important;display:block;}body.press-template-default.single div.blog-post.press div.blog-post__featured-img img.blog-post__image{width:100%;max-width:400px !important;height:auto !important;}body.press-template-default.single div.blog-post__content{margin-top:10px !important;}body.press-template-default.single .blog-post__content p{margin-top:0 !important;}body.press-template-default.single div.blog-post.press.-no-img p{margin-top:36px !important;}body.press-template-default.single span.blog-post__tag{display:none;}@media all and (min-width: 1100px){body.press-template-default.single div.blog-post.press.-no-img .blog-post__content{padding-top:36px !important;}}.et-db #et-boc .et-l .et_pb_module .hubspot-form{color:#425563;}.et-db #et-boc .et-l .et_pb_module .hubspot-form input[type="email"],.et-db #et-boc .et-l .et_pb_module .hubspot-form input[type="number"],.et-db #et-boc .et-l .et_pb_module .hubspot-form input[type="tel"],.et-db #et-boc .et-l .et_pb_module .hubspot-form input[type="text"],.et-db #et-boc .et-l .et_pb_module .hubspot-form select,.et-db #et-boc .et-l .et_pb_module .hubspot-form textarea{border-radius:2px;box-shadow:0 3px 14px 0 rgba(0,0,0,.05);border:1px solid #d4d2d2;background-color:#fff;width:100%;padding:10px;height:50px;font-size:14px;color:#425563;}.et-db #et-boc .et-l .et_pb_module .hubspot-form input[type="email"]::-moz-placeholder,.et-db #et-boc .et-l .et_pb_module .hubspot-form input[type="number"]::-moz-placeholder,.et-db #et-boc .et-l .et_pb_module .hubspot-form input[type="tel"]::-moz-placeholder,.et-db #et-boc .et-l .et_pb_module .hubspot-form input[type="text"]::-moz-placeholder,.et-db #et-boc .et-l .et_pb_module .hubspot-form select::-moz-placeholder,.et-db #et-boc .et-l .et_pb_module .hubspot-form textarea::-moz-placeholder{color:#425563;}.et-db #et-boc .et-l .et_pb_module .hubspot-form input[type="email"]:-ms-input-placeholder,.et-db #et-boc .et-l .et_pb_module .hubspot-form input[type="number"]:-ms-input-placeholder,.et-db #et-boc .et-l .et_pb_module .hubspot-form input[type="tel"]:-ms-input-placeholder,.et-db #et-boc .et-l .et_pb_module .hubspot-form input[type="text"]:-ms-input-placeholder,.et-db #et-boc .et-l .et_pb_module .hubspot-form select:-ms-input-placeholder,.et-db #et-boc .et-l .et_pb_module .hubspot-form textarea:-ms-input-placeholder{color:#425563;}.et-db #et-boc .et-l .et_pb_module .hubspot-form input[type="email"]::-ms-input-placeholder,.et-db #et-boc .et-l .et_pb_module .hubspot-form input[type="number"]::-ms-input-placeholder,.et-db #et-boc .et-l .et_pb_module .hubspot-form input[type="tel"]::-ms-input-placeholder,.et-db #et-boc .et-l .et_pb_module .hubspot-form input[type="text"]::-ms-input-placeholder,.et-db #et-boc .et-l .et_pb_module .hubspot-form select::-ms-input-placeholder,.et-db #et-boc .et-l .et_pb_module .hubspot-form textarea::-ms-input-placeholder{color:#425563;}.et-db #et-boc .et-l .et_pb_module .hubspot-form input[type="email"]::placeholder,.et-db #et-boc .et-l .et_pb_module .hubspot-form input[type="number"]::placeholder,.et-db #et-boc .et-l .et_pb_module .hubspot-form input[type="tel"]::placeholder,.et-db #et-boc .et-l .et_pb_module .hubspot-form input[type="text"]::placeholder,.et-db #et-boc .et-l .et_pb_module .hubspot-form select::placeholder,.et-db #et-boc .et-l .et_pb_module .hubspot-form textarea::placeholder{color:#425563;}.et-db #et-boc .et-l .et_pb_module .hubspot-form textarea{height:auto;}.et-db #et-boc .et-l .et_pb_module .hubspot-form label.hs-form-checkbox-display span{padding-left:30px;}.et-db #et-boc .et-l .et_pb_module .hubspot-form label{font-size:14px;}.et-db #et-boc .et-l .et_pb_module .hubspot-form label.hs-error-msg{left:0;position:absolute;font-size:10px;top:100%;color:#de453b;}.et-db #et-boc .et-l .et_pb_module .hubspot-form form{color:#425563;}.et-db #et-boc .et-l .et_pb_module .hubspot-form form .hs_error_rollup{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);border:0;}.et-db #et-boc .et-l .et_pb_module .hubspot-form form .hs-field-desc{font-size:14px;margin-bottom:8px;}.et-db #et-boc .et-l .et_pb_module .hubspot-form form div.hs-form-field{margin-bottom:20px;position:relative;}.et-db #et-boc .et-l .et_pb_module .hubspot-form form fieldset{max-width:100%;}.et-db #et-boc .et-l .et_pb_module .hubspot-form form fieldset input,.et-db #et-boc .et-l .et_pb_module .hubspot-form form fieldset select{width:100% !important;}.et-db #et-boc .et-l .et_pb_module .hubspot-form form fieldset.form-columns-2>div.hs-form-field{margin-bottom:20px;float:none;display:inline-block;}@media (min-width:768px){.et-db #et-boc .et-l .et_pb_module .hubspot-form form fieldset.form-columns-2>div.hs-form-field:first-of-type{padding-right:10px;}}@media (min-width:768px){.et-db #et-boc .et-l .et_pb_module .hubspot-form form fieldset.form-columns-2>div.hs-form-field:last-of-type{padding-left:10px;}}@media (min-width:768px){.et-db #et-boc .et-l .et_pb_module .hubspot-form form fieldset.form-columns-2>div.hs-form-field:last-of-type .hs-error-msg{padding-left:10px;}}@media (min-width:768px){.et-db #et-boc .et-l .et_pb_module .hubspot-form form fieldset.form-columns-2>div.hs-form-field{width:50%;}}.et-db #et-boc .et-l .et_pb_module .hubspot-form form fieldset.form-columns-1 .input,.et-db #et-boc .et-l .et_pb_module .hubspot-form form fieldset.form-columns-2 .input{margin:0;}.et-db #et-boc .et-l .et_pb_module .hubspot-form form fieldset.form-columns-1 .hs-input{width:100%;}.et-db #et-boc .et-l .et_pb_module .hubspot-form .hs_submit{text-align:center;}.et-db #et-boc .et-l .et_pb_module .hubspot-form input[type=submit]{background:#57a63a;cursor:pointer;width:280px;height:40px;color:#fff;font-size:16px;font-weight:700;font-family:"Open Sans",sans-serif;border:none;}.et-db #et-boc .et-l .et_pb_module .hubspot-form input[type=submit]:hover:not([disabled]){background:#3b871f;}.et-db #et-boc .et-l .et_pb_module .hubspot-form input[type=submit]:disabled{background:rgba(87,166,58,.5);cursor:default;}.et-db #et-boc .et-l .et_pb_module .hubspot-form ul{list-style:none;margin-left:0;}.et-db #et-boc .et-l .et_pb_module .hubspot-form ul li{overflow:visible;padding-left:0px;position:relative;margin-bottom:5px;list-style:none;}.et-db #et-boc .et-l .et_pb_module .hubspot-form ul li::before{content:"";position:absolute;width:auto;height:auto;background:none;border-radius:0;left:0;top:0;}.et-db #et-boc .et-l .et_pb_module .hubspot-form ul li::marker{display:none;}.et-db #et-boc .et-l .et_pb_module .hubspot-form ul.hs-error-msgs,.et-db #et-boc .et-l .et_pb_module .hubspot-form ul.hs-error-msgs li{padding:0;margin:0;}#contact .gated__embed.hubspot-form .legal-consent-container{padding-bottom:10px;}

Support

Contact Support

Contact

For Brands

For Providers

Not using ServiceChannel yet? Let’s talk.