Retail

Scaling High Brand Standards Across 2000+ Locations

Roger Goldstein, Executive Director of Facilities and Energy at Panda Restaurant Group

This episode features an interview with Roger Goldstein, Executive Director of Facilities and Energy at Panda Restaurant Group. Roger directs facilities for more than 2,200 stores across the US.

On this episode, Roger joins us to talk about how he invests in experiences, accomplishes what Panda calls “ambience with pride,” and how facilities innovates together with operations.

The Brick and Mortar Retail Report

This report identifies the big and surprisingly simple reasons that consumers aren’t returning to some brick-and-mortar stores, lays bare the financial and reputational consequences, and provides guidance on what retailers should be focusing on in the brick-and-mortar experience.

Case Study: Vera Bradley

How a heritage retail brand embraces facilities technology to delight customers

Case Study: Tommy Bahama

Apparel and full-service restaurant chain automates day-to-day work orders to focus more on cost-savings and store experience

Case Study: Sit n’ Sleep

An FM Team Sleeps Better at Night by Replacing ‘Legacy Approach’ with Visibility and Accountability of Service Automation.

Case Study: Global Specialty Retailer

Retailer Improves Shopping Experience and Vendor Performance through More Responsive, Data-Driven Facilities Management.

Case Study: Global Retailer

Global Retailer Sees Increased Visibility, New Service Model, and Reduced Spend.

Case Study: Ferguson

Equipment Wholesale and Distribution Chain Makes Strategic Use of FM Analytics to Increase Work Order Efficiency, Reduce Costs, and Improve Vendor Performance.

Case Study: Freshpet

Cut Out Middlemen for Asset Management, Improve Operations and Increase Customer Satisfaction.