Retail Resources

Introducing: The Elevating Brick & Mortar Podcast

In this interview-style podcast with host, Sid Shetty, you’ll hear from the world’s top operations and facilities leaders on how…

Restaurant

Case Study: Tommy Bahama

Apparel and full-service restaurant chain automates day-to-day work orders to focus more on cost-savings and store experience

General

Future of Facilities Summit On-Demand

Hear from facilities and operations leaders how to evolve your facilities program today for a competitive advantage tomorrow.

Grocery

Facilities Spend Index

See the latest industry trends based on $24 billion in services delivered to 420,000 locations on our platform.

Videos

See the latest facilities spend and cost trends across all industries, trades, and regions with the Facilities Spend Index.

Walmart keeps food fresh and future-proofs their shopping experience by leveraging data from state-of-the-art assets, IoT, and resolution codes. Learn how their digital facilities transformation journey has driven real business outcomes.

See how CVS gets the most out of their vendors to deliver a safe and clean environment for their customers, and how they moved from no real reporting ability to real-time data.

ServiceChannel Asset Manager allows your organization to determine whether to invest in repairs or replace an asset based on Total Cost of Ownership (TCO) and depreciation analysis. Most companies lose up to 34% of potential warranty savings from leakage and unnecessarily paying for repairs.

Case Studies

Restaurant

Case Study: Tommy Bahama

Apparel and full-service restaurant chain automates day-to-day work orders to focus more on cost-savings and store experience

Retail

Case Study: Sit n’ Sleep

An FM Team Sleeps Better at Night by Replacing ‘Legacy Approach’ with Visibility and Accountability of Service Automation

Retail

Case Study: Global Retailer

Global Retailer Sees Increased Visibility, New Service Model, and Reduced Spend

Retail

Case Study: Ferguson

Equipment Wholesale and Distribution Chain Makes Strategic Use of FM Analytics to Increase Work Order Efficiency, Reduce Costs, and Improve Vendor Performance

Retail

Case Study: Cole Haan

ServiceChannel Improves FM Operations at National Retail Stores through More Transparency and Improved Communications

Retail

Case Study: Charlotte Russe

National Retail Chain Expands ServiceChannel Use Cases to Slash Costs and Streamline Operations across the Company

Industry Insight Reports

General

Future of Facilities Summit On-Demand

Hear from facilities and operations leaders how to evolve your facilities program today for a competitive advantage tomorrow.

Grocery

Facilities Spend Index

See the latest industry trends based on $24 billion in services delivered to 420,000 locations on our platform.

Retail

The Brick and Mortar Retail Report

Online accounts for only 14% of retail purchases. So why aren’t shoppers racing your stores?

More than 1,500 consumers told us what they really want in their shopping experience. And they revealed surprisingly simple ways to improve your locations — and make your brand thrive.