Introducing: The Elevating Brick & Mortar Podcast
In this interview-style podcast with host, Sid Shetty, you’ll hear from the world’s top operations and facilities leaders on how…
Retail Resources
Case Study: Vera Bradley
How a heritage retail brand embraces facilities technology to delight customers
Case Study: Tommy Bahama
Apparel and full-service restaurant chain automates day-to-day work orders to focus more on cost-savings and store experience
Videos
See the latest facilities spend and cost trends across all industries, trades, and regions with the Facilities Spend Index.
Walmart keeps food fresh and future-proofs their shopping experience by leveraging data from state-of-the-art assets, IoT, and resolution codes. Learn how their digital facilities transformation journey has driven real business outcomes.
See how CVS gets the most out of their vendors to deliver a safe and clean environment for their customers, and how they moved from no real reporting ability to real-time data.
ServiceChannel Asset Manager allows your organization to determine whether to invest in repairs or replace an asset based on Total Cost of Ownership (TCO) and depreciation analysis. Most companies lose up to 34% of potential warranty savings from leakage and unnecessarily paying for repairs.
Case Studies
Case Study: Vera Bradley
How a heritage retail brand embraces facilities technology to delight customers
Case Study: Tommy Bahama
Apparel and full-service restaurant chain automates day-to-day work orders to focus more on cost-savings and store experience
Case Study: Sit n’ Sleep
An FM Team Sleeps Better at Night by Replacing ‘Legacy Approach’ with Visibility and Accountability of Service Automation
Case Study: Global Retailer
Global Retailer Sees Increased Visibility, New Service Model, and Reduced Spend
Case Study: Ferguson
Equipment Wholesale and Distribution Chain Makes Strategic Use of FM Analytics to Increase Work Order Efficiency, Reduce Costs, and Improve Vendor Performance
Industry Insight Reports
Future of Facilities Summit On-Demand
Hear from facilities and operations leaders how to evolve your facilities program today for a competitive advantage tomorrow.
Facilities Spend Index
See the latest industry trends based on $24 billion in services delivered to 420,000 locations on our platform.
The Brick and Mortar Retail Report
Online accounts for only 14% of retail purchases. So why aren’t shoppers racing your stores?
More than 1,500 consumers told us what they really want in their shopping experience. And they revealed surprisingly simple ways to improve your locations — and make your brand thrive.
Blog
Introducing: The Elevating Brick & Mortar Podcast
In this interview-style podcast with host, Sid Shetty, you’ll hear from the world’s top operations and facilities leaders on how…
Investing in Artificial Intelligence for Retail: Why it Matters for Long-Term Growth
There’s a lot more to being a successful retailer these days than moving product off your shelves. Competition is fierce,…
Improving Retail Customer Experiences with Strategic Space Planning
There are 23.5 square feet of retail space for every person in the United States, which is more than any…
How the ‘Retail Renaissance’ is Redefining the In-Store Experience
Steve Jobs, the guy who told us to think different, said this about the importance of customer experience: “You’ve got…
The REAL Reasons Shoppers Aren’t Returning to Your Stores: Introducing The State of Brick and Mortar Retail Report
Since 2015, 68 retailers have filed for bankruptcy and analysts expect nearly 6,000 more store closures in 2019. But new,…
Top Compliance Risks for Retailers and Strategies to Mitigate Them
A 2018 survey conducted by Deloitte and the Retail Industry Leaders Association (RILA) reports that consistency, resources and budgeting, and…
