Podcast

Defending the Castle with Facilities

With Morgan Seghin, Facilities Manager for Swarovski

Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.

Facilities as a Growth Engine

With Jamie Goldberg, Vice President of Real Estate and Development at One Medical

One Medical relies on people-centered design, smart application of technology, and a team of talented primary care providers to offer a seamless experience that not only saves patients time and money but also leads to better health and happier lives.

The Year of Investing in Customer Convenience

With Chris Walton, Co-CEO of Omni Talk

Chris Walton co-founded retail blog, Omni Talk in 2017 and has quickly turned it into one of the fastest growing blogs in retail. Omni Talk has been read by nearly 4 million on Forbes, with podcasts and videos that consistently rank as some of the most listened to within the industry.

Operationalizing for Growth While Keeping the Customer First

With David Bloom, Chief Development and Operating Officer of Capriotti’s and Wing Zone

Since 1976, Capriotti’s Sandwich Shop has built a name for itself by offering fanatically delicious sandwiches made with high-quality ingredients that have inspired customers and franchisees alike. And Wing Zone is one of the nation’s fastest-growing takeout/delivery chains — known for its award-winning flavors of fresh, cooked-to-order chicken wings, tenders, and fries.

Maintaining Company Culture in a Growing Company

With Jim Donnelly, Founder and CEO at Restore Hyper Wellness

Making wellness affordable and accessible to everyone has become Jim Donnelly’s life mission and is the driving mindset behind everything his team does at Restore Hyper Wellness. In just five years, Restore has been able to grow from one Austin location to more than 100 locations spanning 28 states, and there are many more on the way.

Prioritizing the Patient Experience

With Kenneth Jones, Director of Facilities at Heartland Dental

In this episode, Kenneth Jones, Director of Facilities at Heartland Dental, discusses tackling supply chain shortages, prioritizing the patient experience, and how he and his team are optimizing medtail.

Behind-the-Scenes Strategy

With Kara Cutino, Vice President of Store Development, Store Corporate Facilities, Strategic Procurement and Asset Protection at Ascena

From the outside, facilities can often seem shrouded in mystery. Our guest today knows how important it is illuminate, collaborate, and celebrate the work that’s being done in the brick and mortar space.

This episode features an interview with Kara Cutino, Vice President, Store Development, Facilities Services, Asset Protection & Store Purchasing at ascena. ascena is a leading national specialty retailer offering apparel, shoes, and accessories for women through brands like brands Ann Taylor, LOFT, Lou & Grey, and Lane Bryant.

In this episode, Kara discusses the behind-the-scenes strategies in facilities, the importance of trusting your team to fail, and how to provide a beautiful client experience.

Overcoming Supply Chain Challenges

With Jim Owens, Chief Growth Officer at SDI

Three years ago the average person might’ve had to Google what supply chain means. Today, most people are familiar with the term and we’re dealing with mainstream supply chain challenges that affect us all. Today’s guest is sharing how to overcome them.

This episode features an interview with Jim Owens, Chief Growth Officer at SDI. SDI is the supply chain solutions and services company that specializes in helping large, multi-site facilities and plant maintenance leaders to reduce costs and risk while driving overall performance results and outcomes.

On today’s episode Jim joins us to discuss leveraging competitive advantage, why technology is no longer a nice-to-have in supply chain solutions, and the importance of levelsetting what you can and cannot control in an unpredictable supply chain landscape.

The Impact of Design on Human Behavior

With Mark Landini, Creative Director at Landini Associates

There once was a time when the brick and mortar retail space served as more than just a place to buy goods, but as an opportunity for community to flourish. Our guest today designs with that in mind.

This episode features an interview with Mark Landini, Creative Director at Landini Associates. Landini Associates designs places for people. Based in Sydney, working globally, they are a design and brand consultancy specializing in the creation of profitable retail and hospitality formats for their global clients all over the world.

On today’s episode Mark joins us to discuss how design in the retail space is ideally invisible, the impact of design on human behavior, and the importance of “the barbecue test”.