Resources

Spring 2024 Product Release Webinar

Watch this on-demand webinar to learn about the new features and tools in our Spring 2024 Product Release that help you get the most out of your budget, continuously improve your provider network, validate asset data across all your locations, and more.

The Detail Is in the Data: Objective Stats Take the Guesswork Out of Building Your Provider Network

Introducing: The Elevating Brick & Mortar Podcast

From Burnout to Bandwidth: How Franchisees Are Scaling Smarter With Facilities Outsourcing

Franchisees are turning to a facilities partner to reduce downtime, control spend, and protect brand standards without stretching their teams thin.

Fall 2025 Product Release

Avoid pitfalls with AI, track spend your way, and compare providers with better insights

Case Study: Silver Diner

Contemporary diner chain leverages ServiceChannel Managed to more effectively manage and track facilities maintenance across its 26+ locations.

Mind the Gaps, Master the Spend: Your Annual Facilities Budget Checklist

A practical guide to reviewing and planning your facilities budget before the new year.

Transforming Frontline Work

With Aaron Salow, CEO of XOi Technologies

Aaron addresses the skilled trades gap, operational efficiency, and customer service. He also highlights the critical role of technology in supporting and elevating the skilled trades.

Finding Franchise Nirvana: How Top Franchisees Manage Multiple Locations Without Stress

Franchisees are using facilities management (FM) software to reduce
downtime, control costs, and deliver consistent customer experiences
that meet and exceed brand standards across every location.

Holiday Retail Readiness: Preparing Your Assets for the Shopping Rush

Learn how retailers can use scorecards, data-driven decisions, and preventative maintenance to keep stores running smoothly during the holiday rush.

Holiday Retail Readiness: Prep Your Provider Network for Peak Season

Discover how facilities leaders can source HVAC, plumbing, and electrical providers for peak performance ahead of the busy holiday season.

Tour: Managing assets in ServiceChannel

Keep your business running smoothly by reducing downtime, extending equipment life, and lowering the total cost of ownership.

The Most Misunderstood Metric: How Not-to-Exceed (NTE) Limits Can Unlock Savings and Efficiencies for Facilities Leaders

Eliminate guesswork from NTE-setting with a strategic, data-driven approach that reduces costs, accelerates resolutions, and strengthens provider relationships.

How to be a Store-In-Store Success

With Joe Gordon, Chief Supply Chain and Technology Officer at Krispy Krunchy Chicken

Joe describes his unique business model, which operates in convenience stores rather than standalone locations. With a focus on consistency, quality, and brand experience, Krispy Krunchy Chicken is growing faster than ever.

9 Essential CMMS Software Features to Improve Your Maintenance Operations

Discover 9 essential CMMS features to look for before choosing a software solution, and learn why each one matters for efficient maintenance management.