Tag Archives: Facilities Management

Breakdown Maintenance: A Comprehensive Guide for Facilities Managers

Revolutionizing Work Order Efficiency: Why Strategic NTE Setting is Key

In this Q&A, we explain Not-to-Exceed (NTE) limits, their importance, and how ServiceChannel’s unique approach to setting NTEs enhances work order efficiency and strengthens client-provider relationships through data-driven, problem-specific NTE adjustments.

First Look: The 2025 Restaurant Facilities Benchmark Report

Featuring benchmarks for both full-service restaurant (FSR) and quick-service restaurant (QSR) brands, the Restaurant Facilities Benchmark Report features year-over-year (YoY) trends and data to help operators measure facility outputs against industry standards and competitors.

Reactive Maintenance: A Comprehensive Guide for Facilities Managers

Proactive Maintenance: A Comprehensive Guide for Facilities Managers

Build the Business Case for Digital Transformation in Your Facilities Management Program

Have your sights set on upgrading your facilities management program this year? First, you’ll need to build a strong business case, leveraging the data and free resources available to you. Here’s how to go about that.  

How the Business Value Calculator Reveals the Financial Impact of Using Software to Transform Your Facilities Management Program 

The Business Value Calculator provides clear data on first-year savings using software like ServiceChannel, aiding informed, data-driven decisions.

Top 7 Tips to Attract High-Performance Providers

Busy facilities managers need a proactive approach for ongoing provider management that ensures continuous improvement to boost service quality, reduce costs, and build stronger relationships.

Total Productive Maintenance: A Comprehensive Guide for Facilities Managers

Explore TPM for facilities management: a strategic guide to improve equipment reliability, reduce downtime, and boost efficiency.

Predictive Maintenance: A Comprehensive Guide for Facilities Managers

Predictive maintenance: The key to smarter, more efficient facility management. Learn how to implement this transformative approach and boost your operations.

Complexity to Clarity With an Expert Team: Customer Support

In this final customer success series interview, we learn how the combination of bespoke service, innovative best practices, and swift crisis management exemplifies our support team’s commitment to setting industry standards in customer care and facility services.

Complexity to Clarity With an Expert Team: Customer Success

Our series continues with a spotlight on our customer success team and the behind-the scenes work they do to ensure clients get the most out of ServiceChannel’s solutions and services — and why communication and teamwork are essential to their success.