Tag Archives: Facilities Management

Embedded AI vs. Chatbots: Why Execution Matters More Than Conversation

Learn the differences between embedded AI, agentic AI, and chatbots. See why AI that acts within workflows delivers better outcomes than AI that only responds.

Announcing ServiceChannel AI: Your Best Work Starts Now  

Introducing ServiceChannel AI: prevent disruptions, stretch your budget, and level up your team with intelligence built into everyday FM workflows. Explore more.

9 Best Work Order Software Solutions for Multi-Site Enterprises

Discover the best work order software for multi-site enterprises. Compare features and find the best work order solution to keep your teams aligned.

8 Best Facility Management Software Platforms

Compare the 8 best facilities management software platforms available today and discover features that can streamline your operations and cut costs.

The True Costs of HVAC Repairs in Retail Facilities and How to Avoid Surprises

Use industry data to understand HVAC repair costs in retail facilities, minimize downtime, and make smarter decisions with preventive maintenance.

The Asset Data Playbook: Data-driven asset management essentials

Get better insights by tracking and validating accurate asset data.

What is CAFM? (Computer-Aided Facility Management)

Breakdown Maintenance: A Comprehensive Guide for Facilities Managers

Revolutionizing Work Order Efficiency: Why Strategic NTE Setting is Key

In this Q&A, we explain Not-to-Exceed (NTE) limits, their importance, and how ServiceChannel’s unique approach to setting NTEs enhances work order efficiency and strengthens client-provider relationships through data-driven, problem-specific NTE adjustments.

First Look: The 2025 Restaurant Facilities Benchmark Report

Featuring benchmarks for both full-service restaurant (FSR) and quick-service restaurant (QSR) brands, the Restaurant Facilities Benchmark Report features year-over-year (YoY) trends and data to help operators measure facility outputs against industry standards and competitors.

Reactive Maintenance: Meaning, Examples, Pros & Cons

Proactive Maintenance: A Comprehensive Guide for Facilities Managers