Subscriber Resource

What You See Is What You Get: Why AI Is the Missing Ingredient in Grocery Asset Management

AI asset recognition gives grocery facilities leaders a clearer view of asset data, helping reduce guesswork and make more confident repair decisions.

A Third Place Reimagined: How to Design for Belonging

With Justin Gurland, founder and CEO of The Maze

Justin Gurland shares how he built New York’s first alcohol-free members club from a personal recovery journey into a thriving community hub, complete with obsessive attention to design and hospitality, and a vision for expanding “The Maze” to cities across the country.

Case Study: EG On The Move

Leading petrol and convenience store operator, EG On The Move, leverages ServiceChannel’s custom analytics to streamline work order management — resulting in faster resolutions, stronger accountability, and increased productivity.

What You See is What You Get: Why AI Asset Recognition is the Future of Asset Management 

Learn how AI asset recognition helps facilities leaders improve visibility, cut guesswork, and plan repairs with confidence.

AI in Facilities Management in Europe: 5 Questions to Separate Hype from Real Impact

How is AI really changing facilities management? Moving beyond chatbots to AI that acts through workflows and provider networks. A practical framework.

Signal-Driven Facilities Management: How AI Helps Retail Facilities Leaders See Around the Corner

Learn how AI helps retail facilities leaders move from reactive operations to signal-driven decision-making — protecting store uptime, the shopper experience, and sales.

Why Your Best Providers Still Need Coaching

Organizations that combine objective performance data with collaborative provider relationships build stronger, more dependable networks. The ServiceChannel Contractor Scorecard provides the visibility you need.

Signal-Driven Facilities Management: How AI is Redefining Restaurant Facilities Leadership

Discover how AI gives restaurant facilities leaders the insight to stay ahead of problems, protecting uptime, guest experience, and sales.

2026 Retail Healthcare Facilities Benchmark Report

See 2026 R&M and CapEx benchmarks for dental, veterinary, and urgent care facilities, plus HVAC costs and provider performance data.

Signal-Driven Facilities Management: How AI Gives Grocery Facilities Leaders More Room to Lead

Learn how AI helps grocery facilities leaders move from reactive operations to signal-driven decision-making — protecting uptime, shopper experience, and sales.

Evaluating AI for Facilities Management

Get a simple framework for evaluating AI in facilities management. Learn what to look for when considering tools and find out how to implement AI in workflows.

Signal-Driven Facilities Management: How AI Helps Retail Healthcare Facilities Leaders Be More Strategic

Learn how AI helps retail healthcare facilities leaders move from reactive operations to signal-driven decision-making — protecting clinic uptime and patient experience.

Case Study: Truly Nolen

National pest-control leader, Truly Nolen, leverages ServiceChannel to deliver consistent, high-quality service and communication nationwide.

Case Study: Maintenet

International facilities management and maintenance services company Maintenet leverages ServiceChannel to coordinate complex international maintenance operations with speed, visibility, and consistency.

Why Use AI Automation in Facilities Operations?

AI automation in facilities streamlines workflows and follow-ups. Learn how it improves uptime, reduces delays, and drives operational efficiency.

Signal-Driven Facilities Management: How AI Helps Facilities Leaders Move from Reactive Ops to Strategic Impact

Learn how AI helps facilities leaders move from reactive operations to signal-driven decision-making, with smarter prioritization and proactive performance.

Why Broken HVAC in a Heatwave Is a Customer Experience Failure

Extreme heat is no longer a seasonal surprise. For European multi-site brands, HVAC resilience is now part of protecting customers, staff, revenue, and business continuity.

Easier Said Than Done: What it Takes to Move Teams Toward Smarter Work Order Creation

Better work orders start with behavior change, not technology. Learn how trust, workflow design, and ease of use drive lasting adoption.