Subscriber Resource

Announcing ServiceChannel AI: Your Best Work Starts Now  

Introducing ServiceChannel AI: prevent disruptions, stretch your budget, and level up your team with intelligence built into everyday FM workflows. Explore more.

ServiceChannel AI Explained: 5 Ways It Helps Facilities Teams Get Out of Reaction Mode

ServiceChannel AI brings intelligence directly into facilities workflows. Explore five ways it helps teams prevent downtime, cut waste, and finally get out of reaction mode.

Vendor Management for Hotels: Strategies for Service Quality and Cost Control

Learn why vendor management for hotels is essential to success and how technology can contribute to an effective service provider management strategy.

Hotel Preventive Maintenance Challenges: Why Plans Break Down in Real Life

Explore the challenges of preventive maintenance in hotels and learn why maintenance plans often fail. Find out how technology can improve hotel PM.

The Heart Work Engine: How Smarter Maintenance Powers Five-Star Hotel Experiences

A look at how proactive maintenance protects guest experience, operational reliability, and brand reputation across every property.

Better Together: The Trade Specialists Behind Confident Proposal Reviews

Trade Specialists bring hands-on expertise to proposal reviews. See how ServiceChannel helps clients reduce costs and make confident repair and replacement decisions.

Powerful AI for Proactive FM 

ServiceChannel AI helps your team create accurate work orders, spot issues before dispatch, and get quick status summaries. Additional updates streamline sourcing, budgeting, and asset management. These innovations and more are coming soon in the Spring Product Release on March 24–26, 2026.

Hotel Asset Management: A Practical Guide to Smarter CapEx and Fewer Guest-Impacting Failures

Learn about hotel asset management and how it contributes to predictable CapEx planning, longer asset lifespans, and a standardized brand experience.

How to Scale Brands without Losing their Soul

With Christopher Gumprecht, VP of Marketing and Information Technology at Craveworthy Brands

Christopher shares a career spent in restaurants, not just behind a desk. He emphasizes the importance of focusing on KPIs before investing in technology, and standardizing operations while preserving your brands’ identity.

Why Facilities Is Everyone’s Business, from the C-Suite to the Store Floor

With Paul Walsh, Founder of Path2Max

Paul Walsh, founder of Path2Max, discusses the evolving role of facilities management in retail and mutli-site operations. He talks about how facilities have shifted from being an “invisible engine room” to a highly visible, strategic function.

How FM Teams Drive Brand Success

With Tom Kay, Managing partner at Efficio advisors

In this episode, Tom Kay talks about how FM teams can gain more visibility, more confidence, and more impact. With the rise of AI and smarter asset management, we have a real chance to change the perception of Facilities being just a cost center. Instead, it’s a strategic driver of brand outcomes.

How Primark Blends Storytelling and Store Design

With Jessica Garbarino, Head of Communications at Primark US

Jessica discusses the challenges and opportunities of building brand awareness in a new country. She highlights the importance of storytelling and making emotional connections with customers.

Behind the Numbers: How Trade Specialists Deliver Real Savings for Facilities Teams

See how ServiceChannel’s Trade Specialist team helps facilities leaders save time and control costs.

9 Best Work Order Software Solutions for Multi-Site Enterprises

Discover the best work order software for multi-site enterprises. Compare features and find the best work order solution to keep your teams aligned.

8 Best Facility Management Software Platforms

Compare the 8 best facilities management software platforms available today and discover features that can streamline your operations and cut costs.

The Hidden Costs of Facilities Management and How to Avoid Them in 2026

Cost control for facility maintenance budget is in for 2026, and unnecessary spending is out. What leaders may not be noticing are hidden costs that sneakily drain repair and maintenance funds.

Seasonal Wear and Repair: 5 Ways to Turn Peak-Period Strain into Smarter Facilities Strategy

Five post-season maintenance tips to reduce wear, control costs, and extend asset life after the busiest months.

Why You’re Stuck in Reactive Maintenance — and How to Break the Cycle for Good

Find out why you’re stuck in a never-ending reactive maintenance cycle and what you can do to begin the shift to a more proactive maintenance strategy.