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December 19, 2022

About the Guest

Bashir Abdallah is the VP of Product at ServiceChannel. He joined the company in 2014 as the Director of Product Management. By 2016 he was promoted to Vice President of Product Management. Bashir holds a Bachelor’s Degree from State University of New York at Plattsburgh.

“I think cross-functional relationships within their company become super important and we’ve seen really successful teams not only have a seat at the table at an executive level, but really put in the groundwork to stay connected to store operations, procurement, construction, lease compliance, and other departments..”

— Bashir Abdallah


*(0:59) Bashir’s Unique Journey

*(6:30) How the industry has evolved

*(9:30) The Facility Manager Persona

*(13:42) Industry Challenges

*(21:10) The “How”

*(28:19) Technology’s Role in Facilities Management

*(35:57) Bashir’s Hurricane Sandy Story

*(40:37) The Future of the Industry

*(47:25) Technology and AI


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