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Welcome to Elevating Brick and Mortar.
The podcast about how operations and facilities drive brand performance.

On today’s episode, we talk with Bill Yanek, CEO of ConnexFM. ConnexFM is an association that empowers multi-site facilities management professionals to make informed business decisions, enhance their company’s brand and advance their careers.

About the Guest

Bill is an experienced Chief Executive Officer with a history of leading associations. He’s skilled in Business Planning, Management, Business Development, Marketing Strategy, and Organizational Development. Bill earned his Juris Doctor (J.D.) from University of Kansas School of Law.

“I do think that we’re turning the corner on this retail apocalypse. I think the next generation of bricks and mortar real estate, it’s exciting. And the integration of technology into smart facilities.”

— Bill Yanek 


** 01:19 – About ConnexFM

** 02:48 – Bill’s journey

** 05:32 – Having an impact on the industry

** 12:38 – Considering smart facilities

** 18:04 – The industry’s PR problem

** 21:40 – Industry trends

** 28:11 – Is there a retail apocalypse?

** 38:53 – Why you should build your network

** 44:35 – Where to find Bill


ServiceChannel brings you peace of mind through peak facilities performance.

Rest easy knowing your locations are:

  • Offering the best possible guest experience
  • Living up to brand standards
  • Operating with minimal downtime

ServiceChannel partners with more than 500 leading brands globally to provide visibility across operations, the flexibility to grow and adapt to consumer expectations, and accelerated performance from their asset fleet and service providers.

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