Skip To Content
Login Talk to Sales Book a Demo
Get updates in your inbox

Debunking the Retail Apocalypse Myth

With Bill Yanek, CEO of ConnexFM

Bill discusses the rise of smart facilities, the importance of expanding your network, and why the retail apocalypse isn’t as close as everyone says it is.

Listen now:
""
ServiceChannel

Welcome to Elevating Brick and Mortar.
The podcast about how operations and facilities drive brand performance.

On today’s episode, we talk with Bill Yanek, CEO of ConnexFM. ConnexFM is an association that empowers multi-site facilities management professionals to make informed business decisions, enhance their company’s brand and advance their careers.

About the Guest

Bill is an experienced Chief Executive Officer with a history of leading associations. He’s skilled in Business Planning, Management, Business Development, Marketing Strategy, and Organizational Development. Bill earned his Juris Doctor (J.D.) from University of Kansas School of Law.

“I do think that we’re turning the corner on this retail apocalypse. I think the next generation of bricks and mortar real estate, it’s exciting. And the integration of technology into smart facilities.”

— Bill Yanek 

TIMESTAMPS

** 01:19 – About ConnexFM

** 02:48 – Bill’s journey

** 05:32 – Having an impact on the industry

** 12:38 – Considering smart facilities

** 18:04 – The industry’s PR problem

** 21:40 – Industry trends

** 28:11 – Is there a retail apocalypse?

** 38:53 – Why you should build your network

** 44:35 – Where to find Bill

SPONSOR:

ServiceChannel brings you peace of mind through peak facilities performance.

Rest easy knowing your locations are:

  • Offering the best possible guest experience
  • Living up to brand standards
  • Operating with minimal downtime

ServiceChannel partners with more than 500 leading brands globally to provide visibility across operations, the flexibility to grow and adapt to consumer expectations, and accelerated performance from their asset fleet and service providers.

REQUEST A CUSTOM DEMO

Related articles

  • Maintaining a Billion Dollar Asset Fleet

    With RJ Zanes, Senior Director, Facilities Maintenance at Sam’s Club

    Taking great care of an asset fleet is a direct way to drive customer loyalty. This episode features an interview with RJ Zanes, Senior Director of Facilities Maintenance at Sam’s Club. Prior to Sam’s Club, RJ held operations roles at JLL, Daifuku, JBT Aerotech. On this episode, RJ discusses maintaining a billion dollar asset fleet, how he drives accountability through quality assurance, and why his number one goal is providing member delight.

    ""
    ServiceChannel
  • Panda Restaurant Group's Roger Goldstein Portrait Headshot
    Scaling High Brand Standards Across 2000+ Locations

    Roger Goldstein, Executive Director of Facilities and Energy at Panda Restaurant Group

    This episode features an interview with Roger Goldstein, Executive Director of Facilities and Energy at Panda Restaurant Group. Roger directs facilities for more than 2,200 stores across the US.

    On this episode, Roger joins us to talk about how he invests in experiences, accomplishes what Panda calls “ambience with pride,” and how facilities innovates together with operations.

    ""
    ServiceChannel
  • Elevating Brick & Mortar

    How Operations and Facilities Drive Brand Performance

    If you run a multi-location brand in the retail, restaurant, grocery, convenience, banking, or wellness industries, you know that great customer experiences are a competitive advantage. This show is for leaders in operations, facilities, sourcing, procurement, construction, and finance – to find out how to accelerate that advantage and drive revenue.

    ""
    ServiceChannel
contact an expert

Let’s talk

Tell us about your challenges and we’ll help you craft the right solution so you can you hit your goals.

Contact us