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ServiceChannel Roundup: New Product Announcements, New Partners, CONNECT User Group and More

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December 7, 2023

It’s been quite a busy few weeks here. At the recent ServiceChannel CONNECT User Group, we launched a number of exciting new innovations for the facilities community and made some important announcements. In addition, there’s been a lot of press coverage about the benefits of new and emerging technologies and their impact on the facilities management (FM) world. Here’s a quick recap in case you missed anything:

ServiceChannel News

Learn more about ServiceChannel’s recent product and program announcements: 

ServiceChannel Launches Enhanced AI Capabilities to Drive Exceptional Customer Experience and Efficiencies

ServiceChannel announced a broad roadmap and a new set of artificial intelligence features at its annual user conference in Las Vegas. The new features presented at ServiceChannel CONNECT include discrete capabilities for facilities managers, contractors, and technicians, empowering them to provide a more efficient, consistent, and positive experience for their hotel, store, restaurant, or healthcare facility visitors… Read More

ServiceChannel Announces New Partner Program to Expand Ecosystem and Market Leadership

ServiceChannel announced the company’s new solution partner program. Now, leaders in adjacent solution categories can seamlessly integrate with the ServiceChannel platform, granting customers a broader set of capabilities and benefits. Customers will gain greater transparency, automation, and efficiency through one common user experience… Read More

Media Coverage

Read press coverage detailing ServiceChannel’s noteworthy FM technology developments:

ServiceChannel’s Decision Engine Adds AI Capabilities to Facilities Management

ServiceChannel announced the launch of the company’s new Decision Engine technology, a software package that makes business decisions more streamlined for facilities management professionals. “We’re really excited, we launched a bevy of new features to our ServiceChannel service automation platform,” said Tom Buiocchi, Executive Director and CEO of ServiceChannel… Read More

Breaking Down Walls: IoT in Multi-location Enterprises

Unless a company considers how physical infrastructure will impact its overall performance, the risk of failure is vast. Facilities management is a broad discipline in which professionals are responsible for designing, building, maintaining, upgrading, or even closing physical premises (and everything associated with them). An increasingly important role of a facilities manager (FM) is to ensure the efficient and effective delivery of support and maintenance of all assets and equipment that it serves… Read More

Location, Location, Location

Managing multiple operations can be a logistical nightmare, but one supplier has tips on making it work efficiently. Working in 76 countries around the world, it might seem that ServiceChannel has mastered international operationsRead more.

And there’s only more to come!

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