Jennifer leads content strategy that turns complex facilities management topics — ranging from technology and operations to sustainability — into clear, actionable insights for industry leaders. With nearly 20 years of experience in journalism, content creation, and B2B marketing, she brings sharp editorial judgment and a systems mindset to every project. Her background spans editorial roles in consumer and trade media, as well as strategic marketing writing and end-to-end content production for multi-channel campaigns. She holds a BA in Journalism from San Francisco State University.
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Our series continues with a spotlight on our customer success team and the behind-the scenes work they do to ensure clients get the most out of ServiceChannel’s solutions and services — and why communication and teamwork are essential to their success.
Harnessing the power of GenAI can be transformative for any business preparing for seasonal change. But pairing GenAI solutions with a comprehensive facilities management (FM) solution can unlock even greater efficiencies.
For an impressive 22 years, Tomasz Piwowarski has had his finger on the pulse of facilities management while working on ServiceChannel’s most critical asset: our database. True passion complements the technical prowess that helped him thrive in a rapidly changing industry.
In the fast-paced world of a growing business, navigating facilities challenges demands more than agility — it requires strategic foresight and decisive action. By embracing a collaborative FM partner, businesses can turn obstacles into stepping stones for growth.
As we continue our “Complexity to Clarity” series, we delve deeper into the day-to-day experiences of our customer success managers. These interviews give us the chance to hear from the team members who are pivotal in cultivating client relationships, supporting growth, and promoting continual progress.
Although women make up nearly half of the U.S. workforce, only 11% of all U.S. workers in the construction industry were women as of 2023. But there are signs that this is starting to change.
As we move from the foundational stages of implementation to our customers’ ongoing journey, our series continues with a glimpse into the day-to-day of our customer success managers. In this next set of interviews, we spotlight the individuals dedicated to nurturing client relationships, facilitating growth, and driving continuous improvement.
Explore how leveraging location data in retail construction optimizes resources and improves collaboration for strategic, cost-effective decisions.
A closer look at the challenges of the skilled labor shortage, and innovative strategies to cultivate the next generation of sustainable trades talent. Join us as we delve into expert insights and forward-thinking solutions in our latest blog post.
This insightful eBook illustrates the pivotal role of data in optimizing budgets, maintaining operational visibility, and enhancing customer experiences. “The Power of Performance Data in Facilities Management” guides you through the potential of asset, location, and provider data, offering leaders in operations, construction, real estate, finance, and beyond a clear path to more informed decision-making.
Optimized FM strategies are essential in maintaining high standards of care, client experience, and overall operational smoothness in dermatology clinics.
Leigh Pearson of Staples Canada explains why operating sustainable and efficient buildings isn’t just good for the environment, it’s good for business.
Find step-by-step instructions on hundreds of topics, chat with an agent,
or call our dedicated provider hotline.
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