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  • Reimagining the Banking Experience

    With Shaun Rowley, Head of Market Experience at CapitalOne

    Shaun discusses Capital One’s mission to integrate technology with human interaction to create welcoming, community-oriented spaces that offer more than traditional banking services.

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    Pursuing Innovation in Franchising

    With Sanjay Jain, Chairman of the National DCP Board of Directors

    Sanjay discusses the value of enterprise risk management, compliance, and consistency. He also shares how to run a successful franchise by following brand processes and adjusting to the shift towards digital, loyalty-driven operations.

  • The Built Environment Enters Its Smart Era

    With Richard Leurig, President of Accruent

    Richard and Sid discuss the balance between advancing technology and addressing current business needs, including the importance of AI in adding to human capital. Richard describes his vision for the future: one that’s approaching faster than we think.

  • The Future of Fitness

    With Mike Gray, President of Rumble Boxing and Former President of Club Pilates

    It can be hard to establish reliable culture and community in a standardized physical environment. Mike Gray describes how he does so across his franchises, and what makes for good franchise management.

  • Breaking Down Silos

    With Dave Tarantelli, VP of Systems at Citizens

    Dave discusses how to get company leadership to invest in facilities, and how to leverage data to ensure excellence across locations.

  • Why Variety and Consistency Wins

    With Brian Nay, Director of Field Services at RaceTrac

    Brian describes how Racetrac has evolved to fill the needs of the modern consumer. He and Sid discuss the importance of technology in maintaining operational efficiency, and how to deliver a consistent customer experience.

  • Debunking the Retail Apocalypse Myth

    With Bill Yanek, CEO of ConnexFM

    Bill discusses the rise of smart facilities, the importance of expanding your network, and why the retail apocalypse isn’t as close as everyone says it is.

  • Winning Over the New Discerning Consumer

    With Myriah Kingen, Director of Facilities Management at Tractor Supply Co.

    Myriah explains the critical role of collaboration, innovation, and adaptation in overcoming industry challenges. She emphasizes the value of integration and partnership, as well as understanding the well-educated consumer of the future.

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