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With Sanjay Jain, Chairman of the National DCP Board of Directors
Sanjay discusses the value of enterprise risk management, compliance, and consistency. He also shares how to run a successful franchise by following brand processes and adjusting to the shift towards digital, loyalty-driven operations.
With Richard Leurig, President of Accruent
Richard and Sid discuss the balance between advancing technology and addressing current business needs, including the importance of AI in adding to human capital. Richard describes his vision for the future: one that’s approaching faster than we think.
With Mike Gray, President of Rumble Boxing and Former President of Club Pilates
It can be hard to establish reliable culture and community in a standardized physical environment. Mike Gray describes how he does so across his franchises, and what makes for good franchise management.
With Dave Tarantelli, VP of Systems at Citizens
Dave discusses how to get company leadership to invest in facilities, and how to leverage data to ensure excellence across locations.
With Brian Nay, Director of Field Services at RaceTrac
Brian describes how Racetrac has evolved to fill the needs of the modern consumer. He and Sid discuss the importance of technology in maintaining operational efficiency, and how to deliver a consistent customer experience.
With Bill Yanek, CEO of ConnexFM
Bill discusses the rise of smart facilities, the importance of expanding your network, and why the retail apocalypse isn’t as close as everyone says it is.
With Wing Lam, Co-Founder and Owner of Wahoo’s Fish Taco
Wing describes his own genuine, unique, and effective way of standing out while building his brand.
With Myriah Kingen, Director of Facilities Management at Tractor Supply Co.
Myriah explains the critical role of collaboration, innovation, and adaptation in overcoming industry challenges. She emphasizes the value of integration and partnership, as well as understanding the well-educated consumer of the future.
With Tom McGee, President and CEO of ICSC
Tom discusses the retail industry’s adaptability to changes like the rise of e-commerce, but notes that a major challenge is the lack of supply to meet the demand for retail space.
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