Dashboard 101: How to Use the Service Request Dashboard
For Beginning ServiceChannel and GPS Location Users.
ServiceChannel
In this class you will learn the basic usage of the ServiceChannel Location Portal / Dashboard
By the end of this session participants will learn how to:
- view the summary calendar for upcoming provider visits
- create a Work Order
- recognize the life cycle of the work order
- view work orders in the Open, In Progress statuses, as well as historical work orders
- add notes to work orders
- provide feedback on service providers’ performance
Learn More in ServiceChannel University: Dashboard Guide
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About this Course
Course Code: SA0101
Product: Service Automation Dashboard
Offering Type: Pre-recorded Webinar
Duration: approx. 60 min
Skill Level: Beginner
Target Audience: Location Users, Regional Managers, and Facility Managers