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Dashboard 101: How to Use the Service Request Dashboard

For Beginning ServiceChannel and GPS Location Users.

Modified on

December 19, 2022

In this class you will learn the basic usage of the ServiceChannel Location Portal / Dashboard

By the end of this session participants will learn how to:

  • view the summary calendar for upcoming provider visits
  • create a Work Order
  • recognize the life cycle of the work order
  • view work orders in the Open, In Progress statuses, as well as historical work orders
  • add notes to work orders
  • provide feedback on service providers’ performance

Learn More in ServiceChannel University: Dashboard Guide


About this Course

Course Code: SA0101

Product: Service Automation Dashboard

Offering Type: Pre-recorded Webinar

Duration: approx. 60 min

Skill Level: Beginner

Target Audience: Location Users, Regional Managers, and Facility Managers

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