Restaurant

The Complete Restaurant Preventive Maintenance Checklist

Seamless Experiences That Drive Revenue

With John Ludlow, VP of Omni Operations at Designer Brands

In this episode John discusses investing in your physical footprint, the importance of aligning your physical and digital experiences, and how Designer Brands is driving customer loyalty.

CX Belongs in the C-Suite

With Deena McKinley, Chief Experience Officer at Papa Gino’s Pizza and D’Angelo’s Grilled Sandwiches

Deena discusses the rise of the role of Chief Experience Officer, leveraging automation to empower employees, and how the brand experience should begin internally.

Operationalizing for Growth While Keeping the Customer First

With David Bloom, Chief Development and Operating Officer of Capriotti’s and Wing Zone

Since 1976, Capriotti’s Sandwich Shop has built a name for itself by offering fanatically delicious sandwiches made with high-quality ingredients that have inspired customers and franchisees alike. And Wing Zone is one of the nation’s fastest-growing takeout/delivery chains — known for its award-winning flavors of fresh, cooked-to-order chicken wings, tenders, and fries.

Quick Service Restaurant Facilities Benchmark Report

See where you’re spending more than the QSR industry and how much you could save by upgrading to the best service providers in the market.

Case Study: Fast Casual Restaurant Chain

Restaurant Tames Rapid Expansion through Fully Transparent Facilities Management Operations.

Facilities Creates Value Throughout the Organization at The Cheesecake Factory

Extend the benefits of ServiceChannel beyond just facilities. See how various departments including Legal, Risk, and Accounting collaborate to drive guest satisfaction at CCF!

ServiceChannel Refrigerant Tracking Manager

ServiceChannel Refrigerant Tracking Manager makes it easy to track your refrigerant use with every service call. It automates the capture of required information and the scheduling of follow-up verification for compliance with EPA 608 regulations. It also automatically generates your GreenChill certification report. So you avoid fines and refrigeration downtime – all while contributing to a healthier environment and building a stronger “green” brand.

Panda Restaurant Group Success Story

Panda’s Restaurant Group says that ServiceChannel “is a must” for any multi-location restaurant. See how they use it to keep their 2,000+ locations cooking with the #1 Facilities Management Platform.