Extend the benefits of ServiceChannel beyond just facilities. See how various departments including Legal, Risk, and Accounting collaborate to drive guest satisfaction at CCF!
With Mike Guinan, Vice President Operations Services at White Castle
Mike discusses how White Castle is bringing robots, AI and tech into the kitchen to revolutionize the restaurant industry. He describes how the business makes quality food that meets or exceeds expectations, with greater efficiency.
With John Ludlow, VP of Omni Operations at Designer Brands
In this episode John discusses investing in your physical footprint, the importance of aligning your physical and digital experiences, and how Designer Brands is driving customer loyalty.
The largest operator of the Tropical Smoothie Cafe franchise realizes superior service outcomes while expanding into new markets.
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