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ServiceChannel Featured in PRSM Association ‘Best Practices Book’ for Retail FM


New Compilation Includes Supplier (Contractor) Benefits from Modern FM Technology
by ServiceChannel

SCHAUMBURG, Il. (PRSM Mid-Year Conference, Table 172) Sept. 28, 2016 – ServiceChannel, the leading SaaS service automation platform for facilities managers and contractors, today announced that it has been featured as a contributor in the 2016 Best Practices book of retail facilities management case studies published by the Professional Retail Store Maintenance Association (PRSM), the authority on retail, multi-site facilities management. The book is designed to help the industry improve the bottom line at retail stores, by strategically driving efficiencies through effective retail facilities maintenance business practices.

 The 2016 Best Practice, “Supplier (Contractor) Benefits from Modern FM Technology” by David Markowitz, Senior Director, Product Marketing, ServiceChannel describes four major areas in which contractors are realizing benefits from FM software: compliance, mobile, billing and scorecarding. Suppliers can apply these benefits to increase efficiencies by centralizing their compliance and invoicing to better handle their clients requirements.  

This year’s publication features 51 case studies that cover more than 20 different categories including janitorial, pest control, building automation systems and electrical and lighting. Several of the best practices in this year’s book focused on energy efficiency and how automated systems are revolutionizing the retail facilities management industry.

“The Best Practices Book is one of the most highly anticipated PRSM resources. The publication exemplifies what can happen when facility management professionals share their knowledge, case studies and processes,” said Bill Yanek, CEO of the PRSM Association.

“The facilities management industry continues to evolve in part because FM Leaders share and implement new best practices,” says Randolph Carter, VP Marketing – North America, Rentokil, sponsor of the 2016 Best Practices Book. “We are proud to support the 2016 PRSM Best Practices Publication as it provides an avenue for these essential practices and case studies to be shared.”

PRSM Association’s 2016 Best Practices Book is available in limited print edition and online for PRSM members at

ServiceChannel @ PRSM Mid-Year Conference

ServiceChannel will be exhibiting at the PRSM Mid-Year Conference as well as sponsoring the Keynote Presentation on Sept. 29.  ServiceChannel experts will be on-hand on Sept. 29 and 30 to provide solutions demos on how facilities managers can use a single platform to source, procure, manage and pay for repair and maintenance services from commercial contractors across their enterprise.

DATES: Sept. 28 – 30, 2016
VENUE: Renaissance Schaumburg Convention Center & Hotel
SPACE: Table #172

Additional Resources

About PRSM Association

PRSM Association, the authority on Retail and Multi-site Facilities Management, is the leading membership organization for retail facilities and vendor professionals.  PRSM empowers the Retail Industry facilities management with best practices, benchmarking, education, discussion forums and trusted partnerships. Chartered in 1995, and with approximately 950 member companies, PRSM community values are founded on a spirit of innovation, resourcefulness, the quest for knowledge and ethical business relationships. Members depend on PRSM to help them achieve greater success and a competitive advantage through quality programs and resources. Visit for more information.

About ServiceChannel

ServiceChannel provides facilities managers with a single platform to source, procure, manage and pay for repair and maintenance services from commercial contractors across their enterprise. By delivering unprecedented transparency and data-driven analytics of service quality, across all trades, locations and contractors, facilities managers drive significant brand equity and ROI for their organizations without outsourcing or investing in new infrastructure. The world’s leading global brands use ServiceChannel and Big Sky solutions daily to help optimize millions of transactions and billions of dollars of spend annually.

Media Contact for ServiceChannel

Name: John Noh
Phone: 408-242-3852

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