Seasonal Wear and Repair: 5 Ways to Turn Peak-Period Strain into Smarter Facilities Strategy
Five post-season maintenance tips to reduce wear, control costs, and extend asset life after the busiest months.
Jennifer leads content strategy that turns complex facilities management topics — ranging from technology and operations to sustainability — into clear, actionable insights for industry leaders. With nearly 20 years of experience in journalism, content creation, and B2B marketing, she brings sharp editorial judgment and a systems mindset to every project. Her background spans editorial roles in consumer and trade media, as well as strategic marketing writing and end-to-end content production for multi-channel campaigns. She holds a BA in Journalism from San Francisco State University.
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46 results
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Winning More Business and Avoiding Missteps: Insider Tips Every Provider Should Know
Learn how top providers turn everyday work orders, proposals, and updates into opportunities for growth. Get practical, insider strategies for building trust, mastering the details, and standing out.
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The Price Isn’t Right: How to Spot Red Flags in a Proposal
Learn how to identify inflated parts, excessive labor, and hidden fees in vendor proposals — and how ServiceChannel’s Trade Specialist team helps you save.
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Revolutionizing Work Order Efficiency: Why Strategic NTE Setting is Key
In this Q&A, we explain Not-to-Exceed (NTE) limits, their importance, and how ServiceChannel’s unique approach to setting NTEs enhances work order efficiency and strengthens client-provider relationships through data-driven, problem-specific NTE adjustments.
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Connected Ecosystems and Remote Monitoring: The Future of Sustainable Operations
Explore the transformative power of connected ecosystems and remote monitoring in facilities management. These technologies provide real-time insights, optimize operations, reduce costs, and ensure compliance. Discover how they drive efficiency and support sustainability across various industries, from retail chains to manufacturing plants.
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Smooth Operations: 6 Ways the Right Facilities Partner Keeps Retail Dental Practices Running Seamlessly
Discover how a skilled partner optimizes asset performance, minimizes downtime, and supports a smooth, patient-centered environment that enhances satisfaction and keeps operations running seamlessly.
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Q4 Budget Planning in Facilities Management: Data-Driven Insights for Maximum Impact
Data-driven insights give you the power to optimize expenses, allocate resources, mitigate risks, and align budget plans with your organization’s broader strategic goals. Learn how you can use insights for maximum Q4 budget planning impact.
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Flexing Facility Management for Fitness Centers: How Operational Efficiency Drives Member Satisfaction
Discover how top-notch facilities management transforms fitness centers into member magnets. From automation to specialized care, learn how operational efficiency boosts satisfaction, loyalty, and profits. Dive into real-world examples and data-driven strategies that keep gyms running smoothly and members coming back.
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Reduced Downtime Without Disruption: 5 Key Benefits of Using FM Software With an IT Ticketing System
Integrating your IT ticketing systems with the right FM partner can streamline operations, reduce downtime, and enhance efficiency. Learn the top five benefits of this approach and how it can save costs, improve workflow, and boost satisfaction without disrupting your existing processes.
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Recipe for Success: Strengthen Customer Loyalty and Lower TCO With Data-Driven Asset Management
Learn how data-driven asset management can boost customer loyalty and reduce total cost of ownership in restaurant operations. Discover key strategies to maintain equipment, prevent costly breakdowns, and streamline operations for a consistent, high-quality customer experience.
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Complexity to Clarity With an Expert Team: Customer Support
In this final customer success series interview, we learn how the combination of bespoke service, innovative best practices, and swift crisis management exemplifies our support team’s commitment to setting industry standards in customer care and facility services.
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ServiceChannel’s Silver Anniversary Salutes: Brittany West
Brittany West’s 19-year career at ServiceChannel has seen her evolve from a customer support guru to a master of analytics, playing a pivotal role in the company’s success with her steadfast dedication and innovative approach.
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