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The Zero Downtime Facility at Sam’s Club

The Zero Downtime Facility - How Sam's Club Builds Customer Loyalty Through Asset Management

Take an inside look at how Sam’s Club is driving customer loyalty through high performance store operations. Learn how visibility and automation across all assets is key to reducing downtime, which enhances the brand experience to keep customers coming back.

Modified on

December 19, 2022

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    RJ Zanes

    Senior Director of Facilities Maintenance, Sam's Club

  • Siddarth Shetty - Professional Headshot
    Sid Shetty

    VP, Major Accounts, ServiceChannel

How to Build Customer Loyalty Through Asset Management

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