Future-Proof Your FM Strategy with the “Hybrid Approach” | The Jill & Chris Show
New business models for facilities management are disrupting the industry, giving brands the ability to level up the physical customer experience, but with fewer headaches.
ServiceChannel
In this new episode of The Jill & Chris Show, our hosts sit down with Michael Sutherland, Vice President of Commercial Services, to discuss the benefits of what’s called a “hybrid approach”, and how it can help you procure the best service.
Traditionally, FM teams have had two options: either do it all themselves or outsource their entire program. This left them stuck in either extreme: bogged down in the day-to-day details or losing control of their program and paying high fees.
The hybrid approach offers a third option, but you’ll have to dive into the episode to find out what it is!
If you’re looking for a way to future-proof your FM strategy, the hybrid approach is worth considering. It offers the, flexibility, control, transparency, and expertise your brand needs to thrive and grow in today’s quickly evolving business landscape.
