ServiceChannel
Retail-Report

The Brick and Mortar Retail Report

Bring shoppers back into your stores.

Online accounts for only 14% of retail purchases. So why aren’t shoppers racing your stores?

More than 1,500 consumers told us what they really want in their shopping experience. And they revealed surprisingly simple ways to improve your locations — and make your brand thrive.

The Brick and Mortar Retail Report

Bring shoppers back into your stores.

Retail-Report

Read Report

Online accounts for only 14% of retail purchases. So why aren’t shoppers racing your stores?

More than 1,500 consumers told us what they really want in their shopping experience. And they revealed surprisingly simple ways to improve your locations — and make your brand thrive.