Welcome to the latest edition of the Rhodes Report! In previous issues, I’ve written about some innovative ways that you can do your job better with ServiceChannel, like the Contractor Scorecard and Savings Report. I’ve also highlighted how ServiceChannel can reduce a number of risk factors facing your organization, particularly given all the data security breaches in the news.
As you know, ServiceChannel can help automate all of your repair & maintenance (R&M) labor services, freeing you to focus on more important tasks. But we understand that managing your labor supply is not everything you do (or could do).
That’s why we continue to innovate ServiceChannel, broadening the platform’s capabilities to enable your FM group to extend its own capabilities and expand the services you can provide across your organization.
I’m pleased to say that there are a number of exciting new products we’re hard at work on that we’ll be sharing with you further in 2015. That said, there are others available today you may not be familiar with that I think could help you and your team provide even further value.
Beyond Managing Contractors
Did you know that ServiceChannel can provide the same visibility into your parts and supplies spend as your labor spend? One module that’s gaining a lot of interest can help you optimize your sourcing and purchasing of parts and supplies. In the same way that ServiceChannel improves your visibility into your labor and R&M services spend, ServiceChannel’s Supply Manager can help you similarly with supplies, parts and materials.
Given the budget constraints you’re likely under, Supply Manager can help you reduce a big chunk of your FM budget (over a third in many cases) while ensuring that your contractors are using the proper parts and your department is not paying costly markups. In addition, warranties aren’t put in jeopardy or even voided. Supply Manager ties directly with ServiceChannel and can help you spread the benefit of your ServiceChannel deployment to your colleagues.
You may find your supplies purchasing process is not particularly cost-efficient, whether there are savings you’re leaving on the table or you’re not taking advantage of negotiated discounts through individual locations’ or even contractors’ buying on their own. With Supply Manager, you get an online catalog for your locations and contractors of only approved contracted materials, parts, supplies and support services from your own vendors. This way, the right things are bought at the right prices.