On-Time Delivery
Learn how on-time delivery (OTD) tracks delivery commitments in facilities management, crucial for client satisfaction and efficiency.
Jonathan helps build better relationships between subscribers and providers. For subscribers, Jonathan helps find the right providers to meet their cost, quality, and speed needs. For providers, he helps expand their business and ensures they deliver great service. With a decade of experience in marketplaces, Jonathan has worked for multiple global, leading technology companies. He holds an MBA from the University of Michigan and a mechanical engineering degree from the University of Texas.
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117 results
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Response Time
Discover how Response Time measures the speed of addressing issues, impacting operational efficiency and tenant satisfaction in facilities management.
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Maintenance Backlog
Discover the importance of addressing your maintenance backlog and how it affects a company’s productivity and equipment reliability.
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Scheduled Downtime
Learn about scheduled downtime and how tracking this crucial production performance indicator can improve your maintenance practices.
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Unplanned Downtime (Unscheduled Downtime)
Unplanned downtime–also called unscheduled downtime—is any unscheduled interruption to a system, process, or piece of equipment caused by unexpected events like equipment failure, safety incidents, or environmental factors. Unlike planned downtime for scheduled maintenance or upgrades, unplanned downtime disrupts operations, reduces productivity, increases costs, and can damage customer satisfaction and brand reputation.
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Defect Density
Explore how defect density improves quality across industries like software, manufacturing, and facilities management by measuring defects.
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Right First Time (RFT)
Explore how Right First Time (RFT) enhances efficiency and quality across industries by ensuring tasks meet standards on the first try.
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Asset Utilization
Learn how asset utilization measures efficiency in using assets to generate revenue, guiding strategic decisions across industries.
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