Jonathan helps build better relationships between subscribers and providers. For subscribers, Jonathan helps find the right providers to meet their cost, quality, and speed needs. For providers, he helps expand their business and ensures they deliver great service. With a decade of experience in marketplaces, Jonathan has worked for multiple global, leading technology companies. He holds an MBA from the University of Michigan and a mechanical engineering degree from the University of Texas.
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106 results
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Service Level Agreement (SLA)
See how service level agreements (SLAs) define expectations, outline performance metrics, and specify responsibilities and penalties.
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Mean Downtime
Learn how Mean Downtime fits into your facility’s operations and how this maintenance metric can improve the overall efficiency of your organization.
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Maintenance Savings
Explore how tracking maintenance savings as a KPI enhances facilities management by reducing costs through efficient maintenance practices.
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