Response Time
Discover how Response Time measures the speed of addressing issues, impacting operational efficiency and tenant satisfaction in facilities management.
Jonathan helps build better relationships between subscribers and providers. For subscribers, Jonathan helps find the right providers to meet their cost, quality, and speed needs. For providers, he helps expand their business and ensures they deliver great service. With a decade of experience in marketplaces, Jonathan has worked for multiple global, leading technology companies. He holds an MBA from the University of Michigan and a mechanical engineering degree from the University of Texas.
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43 results
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Maintenance Backlog
Discover the importance of addressing your maintenance backlog and how it affects a company’s productivity and equipment reliability.
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Unscheduled Downtime
Explore the usage of the unscheduled downtime metric and how tracking events such as breakdowns and maintenance can maximize your operational efficiency.
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Defect Density
Explore how defect density improves quality across industries like software, manufacturing, and facilities management by measuring defects.
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Right First Time
Explore how Right First Time (RFT) enhances efficiency and quality across industries by ensuring tasks meet standards on the first try.
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