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Are you ready to lower repair costs at your Comcast stores?

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This is your one stop shop for everything you need to access your facilities management program for your Comcast retail locations.

  • Field Experience Video Training (6 minutes)
  • Provider Experience Video Training (6 minutes)
  • Financial & Budgeting Controls Video Training (6 minutes)

Stop guessing which service provider will best serve your retail locations at a low cost.  Speed, quality, and cost are how the service providers caring for each of your locations should be evaluated. But who has that data? ServiceChannel has that data. The single biggest determinant of repair cost is how long it takes to complete the repair. ServiceChannel platform data shows that often the lowest hourly rate equals the biggest invoice. We invite you to talk to ServiceChannel about how using performance and job cost data to select service providers leads to a lower-cost facilities program while improving repair outcomes.

Convenience Store Refrigeration Provider Cost Analysis

MetroProviderMedian InvoiceLabor Rate
Baltimore, MDProvider A$490$100
Provider B$711$76
Provider C$500$95
Provider D$1,187$80
San Francisco, CAProvider A$203$138
Provider B$342$132
Provider C$576$145
Provider D$743$111
Average $466$132

Selecting your service providers based on their median invoice and other performance data can lead to big savings. For example in the sample of real data we pulled in Baltimore, if a store chain hired Provider D instead of Provider B there would be $687,000 in savings over 1000 work orders. Similarly in San Francisco, if they hired Provider A instead of Provider D there would be $540,000 in savings over 1000 work orders.

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Comcast Resources

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  • The Brick and Mortar Retail Report

    This report identifies the big and surprisingly simple reasons that consumers aren’t returning to some brick-and-mortar stores, lays bare the financial and reputational consequences, and provides guidance on what retailers should be focusing on in the brick-and-mortar experience.

  • Lockehouse Retail Group - Garrick Brown Headshot
    How Retail Has Grown into a Hospitality Business

    With Garrick Brown, Director of Advisory Services and Business Development at Lockehouse Retail Group

    This episode features an interview with Garrick Brown, Director of Advisory Services and Business Development at Lockehouse Retail Group. Garrick is one of the United States’ leading retail real estate analysts. On this episode, Garrick discusses why he thinks the retail apocalypse is over, how retail has grown into a hospitality business, and why consumer expectations are higher than ever.

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