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Contractor Scorecard Webinar

Discover groundbreaking insights based on real-world performance so you can reward great service, improve relationships, and boost the strength of your network.

ServiceChannel

Modified on

December 29, 2024

Presenters

Jonathan Haney

Senior Director of Marketplaces
Janel Zuffi

Director of Product Management
Fargo Balliett

Senior Manager of Marketplaces

In this webinar, you will learn how to:

Benchmark your providers against each other and the overall market
Compile your list of all-stars, so you can build on their strengths
Pinpoint recurring issues to improve service for your most profitable locations
Coach providers who may be underperforming during regular business reviews
Decide which providers to reward with more field time

Latest episodes

Webinar

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ServiceChannel: Achieving Peak Facilities Performance

Learn how you can start seeing better outcomes with less work by using ServiceChannel Managed, our new, collaborative facilities management as a service solution.
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Sourcing for Facilities Performance

When you rely on external service providers to maintain your facilities, your customer experience depends on which vendor you choose—and so does your budget. Tune in to our latest webinar to see how you can easily find and work with the best providers in every market!
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Innovation Always: How We’re Building a Future-Proof Facilities Platform

Your business never stops evolving, and your technology should lead the way. Check out the ServiceChannel platform innovation that is defining the frontier of facilities performance.
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Future of Facilities Summit Welcome: How Business Evolution is Propelling Innovation

With the rise of omnichannel shopping, locations are evolving faster than ever to keep up with shopper preferences. Learn how Facilities leaders are dealing with key trends and innovating to ensure their stores are ready.
ServiceChannel
Webinar

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Reduce Costs and Asset Downtime with ServiceChannel Spaces

With ServiceChannel Spaces, every asset and work order is visible on an intuitive map of your location, so you know where things stand at a glance. Hear from Gibsons Restaurant Group as they share how ServiceChannel Spaces has reduced labor time by 12%, leading to 10% lower cost for repairs.
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Cut Facility and Maintenance Costs by Up to 20% using Benchmarking

When it comes to cutting costs, knowing where to start can feel overwhelming and confusing. And in order to know how to lower your facilities’ spend, you need to know what areas to focus on.
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Sense and Respond: Improve Facilities Performance with IoT

Actionable advice on how to realize the full potential of IoT.
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ServiceX 2020 Keynote: Building a Better Future Together

Join us as we celebrate how Facilities Management has risen to the challenge this year and look ahead to the opportunities that will transform how we work. You’ll get a sneak peek into how ServiceChannel is adapting how we serve you – with our people and our innovation – to help you thrive in a new era for Facilities Management.
ServiceChannel
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Reliable Revenue Machines: Managing Capital Assets from Beginning to End

From kitchens and refrigeration to fuel pumps and air conditioning, your capital assets must be operating at full speed to serve customers and generate revenue. See how Love’s Travel Stops and CarMax manage capital planning and optimize asset lifecycles using ServiceChannel and the new Projects module.
ServiceChannel
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Blueprint for Cost Savings: A Systematic Approach to Eliminating Wasteful Spend

In this time of uncertainty and risk, you may be asked to do more while spending less. During this session, we’ll outline our blueprint for capturing the largest savings opportunities, and share examples of what brands are achieving with it. Plus, see how companies are measuring their savings results to share with their stakeholders.
ServiceChannel
Webinar

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From Insights to Intelligence: Maximizing the Value of Data

How do you turn rich data into actionable insights that drive better outcomes? Hear how Walmart and RaceTrac are leveraging IoT connected devices, asset scanning and advanced analytics to reduce downtime and lower operating costs.
ServiceChannel
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Across the Board: How to Build Value Throughout Your Entire Organization

The value of automation and insights can be extended beyond facilities. Learn how novel uses of ServiceChannel can enable collaboration with other departments and drive data-backed decisions. And hear how your peers are building closer relationships — and creating measurable value — with departments such as finance and security.
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Webinar

General
The Secret Ingredient: How to Source the Right Service Provider

Brands that actively manage out underperforming providers get better service and save an average of 25%. See how ServiceChannel has empowered your peers with the industry’s richest performance data to supercharge their provider sourcing – and how you can too! Plus, get a sneak peek of new ServiceChannel features that will transform the way you match with top-performing providers.
ServiceChannel
Webinar

General
The Art of Agility: How to Adapt to Continuous Change

New safety protocols, week-by-week changes to location operations, and cost pressures have brought new complexities in 2020. See how your peers are solving these challenges using the latest ServiceChannel capabilities to streamline communications and track work. Learn the best scenarios to apply Site Planning, Labels, and Checklists to improve consistency and visibility.
ServiceChannel
Webinar

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Tactical to Strategic: Shifting the Focus for Provider Management

Ensuring the right provider shows up at the right time can turn into a tactical time sink. Learn the best practices that FM experts use to focus their time on higher-value conversations that drive continuous performance improvement. You’ll hear about both automated controls and insights that will help, as well as concrete tips for business reviews.
ServiceChannel
Webinar

General
How to Unlock 20% in R&M Savings with Provider Performance Data

Avoid the pitfalls of traditional approaches to sourcing & selecting providers.
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Webinar

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Reopening and Beyond: 3 Critical Priorities for Facilities

We’ll share expert advice, data insights, and three critical priorities for the new normal.
ServiceChannel
Webinar

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Safe and Strong: New Facilities Strategies for Unpredictable Times

Changing operating models to protect people, and how that impacts the FM team.
ServiceChannel
Webinar

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How Connected Devices and IoT Technology Impact Customer Experience

The Internet of Things (IoT) is much more than just the latest buzzword; it’s a huge business – and is getting increasingly bigger, more sophisticated and more integrated. How big? Business Intelligence Insider* predicts there’ll be 25 billion IoT devices installed by 2021. And with more assets embedded with sensors and communication capabilities, they’re going to have a huge impact on how we do business. If you think that IoT technology is not relevant for your business – think again!
ServiceChannel
Webinar

General
Protect Your Brand with Preventive Maintenance: How To Build a Program that Works

When your locations aren’t ready to serve customers, you risk losing out on revenues and hurting your brand reputation. A comprehensive preventive maintenance program can reduce downtime and keep your compliance in check.
ServiceChannel
Webinar

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Fireside Chat Summer Series: Part 1

Tune in to part 1 of the 4 part Fireside Chat Summer Series. This week, hear from Smile Doctors and CURO Financial as they break down their journey with ServiceChannel.
ServiceChannel
Webinar

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Fireside Chat Summer Series: Part 2

Tune in to part 2 of the 4 part Fireside Chat Summer Series. This week, hear from RaceTrac and Louis Vuitton as they discuss their journey with ServiceChannel.
ServiceChannel
Webinar

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Fireside Chat Summer Series: Part 3

Tune in to part 3 of the 4 part Fireside Chat Summer Series. This week, hear from Love’s Travel Stop and Raising Cane’s as they discuss their journey with ServiceChannel.
ServiceChannel
Webinar

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Fireside Chat Summer Series: Part 4

Tune in to part 4 of the Fireside Chat Summer Series. This week, hear from Gibson’s Restaurant Group and Bagel Brands as they discuss their journey with ServiceChannel.
ServiceChannel
Webinar

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Achieving the Vision of Proactive Asset Management

Tune in to this OnDemand webinar now — You’ll hear from Leum Fahey, Principal Product Manager at ServiceChannel. He leads this interactive session building out the business case for asset management, as well as steps for building a successful, data-driven program.
ServiceChannel
Webinar

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Innovative Sourcing for Today’s Retail Environment

Tune in to this On Demand webinar now — You’ll hear from Mike Roberts, VP of Marketplaces at ServiceChannel. He leads this interactive session talking about how provider optimizations can help you streamline your facilities management program, save money, and make data driven decisions.
ServiceChannel
Webinar

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Spring 2024 Product Release Webinar

Watch this on-demand webinar to learn about the new features and tools in our Spring 2024 Product Release that help you get the most out of your budget, continuously improve your provider network, validate asset data across all your locations, and more.
ServiceChannel
Webinar

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Framework for a Strong Provider Network Webinar

Ensure business continuity and uphold your brand experience with a powerful new model to build and maintain the right mix of the highest quality and most cost-effective service providers in the market.
ServiceChannel
Webinar

General
Provider Coaching Webinar

Build your bench strength by developing a network of all-stars. Join the experts to learn how to coach your providers based on shared goals and objective data visible to all — so you can improve your relationships, inspire better results, and boost the overall strength of your network.
ServiceChannel
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General
Provider Recruiting Webinar

Cultivate connections for a stronger, more agile network. Join the experts to learn how to find, onboard, pilot, and ramp up a rock-solid network of top-performing providers so you can build stronger relationships that last, inspire service excellence, and boost your bottom line.
ServiceChannel

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