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Glossary

Stay in the know with resources to engage, get informed, and stay on top.

  • Mean Time to Repair (MTTR)

    Learn how Mean Time to Repair (MTTR) quantifies the efficiency of repair processes, vital for reducing downtime and enhancing facility operations.

  • Mean Time Between Failures

    Discover how mean time between failures (MTBF) measures equipment reliability in facilities management, aiding maintenance planning and reducing downtime.

  • First Pass Yield

    Explore how First Pass Yield (FPY) measures production efficiency and quality, showing the percentage of products made right the first time without rework.

  • Capacity Utilization

    Capacity Utilization measures how effectively a facility uses its available capacity to produce goods or services. In facilities management, it serves as a critical metric to assess efficiency, helping businesses optimize operational performance and cost management.

  • On-Time Delivery

    Learn how on-time delivery (OTD) tracks delivery commitments in facilities management, crucial for client satisfaction and efficiency.

  • Response Time

    Discover how Response Time measures the speed of addressing issues, impacting operational efficiency and tenant satisfaction in facilities management.

  • Maintenance Backlog

    Discover the importance of addressing your maintenance backlog and how it affects a company’s productivity and equipment reliability.

  • Scheduled Downtime

    Learn about scheduled downtime and how tracking this crucial production performance indicator can improve your maintenance practices.

  • Unplanned Downtime (Unscheduled Downtime)

    Unplanned downtime–also called unscheduled downtime—is any unscheduled interruption to a system, process, or piece of equipment caused by unexpected events like equipment failure, safety incidents, or environmental factors. Unlike planned downtime for scheduled maintenance or upgrades, unplanned downtime disrupts operations, reduces productivity, increases costs, and can damage customer satisfaction and brand reputation.

  • Defect Density

    Explore how defect density improves quality across industries like software, manufacturing, and facilities management by measuring defects.

  • Right First Time (RFT)

    Explore how Right First Time (RFT) enhances efficiency and quality across industries by ensuring tasks meet standards on the first try.

  • Asset Utilization

    Learn how asset utilization measures efficiency in using assets to generate revenue, guiding strategic decisions across industries.

  • Production Volume

    Production volume is the total quantity of goods or services produced within a set timeframe by a facility. Knowing ‘What is Production Volume’ helps operations effectively measure and manage outputs crucial for meeting demand and optimizing processes.