Videos
In just two hours, you’ll network with industry peers to share ideas and hear from top facilities leaders on how they are overcoming today’s business challenges.
In just two hours, you’ll network with industry peers to share ideas and hear from top facilities leaders on how they are overcoming today’s business challenges.
See the latest facilities spend and cost trends across all industries, trades, and regions with the Facilities Spend Index.
Improve your facility operations while getting great performance from every dollar. See how you measure up to your grocery industry peers in the 2021 Grocery Benchmark Report by ServiceChannel.
Walmart keeps food fresh and future-proofs their shopping experience by leveraging data from state-of-the-art assets, IoT, and resolution codes. Learn how their digital facilities transformation journey has driven real business outcomes.
Find out how Save A Lot improved their refrigeration service quality – and costs – by 45%!
Find out how neighborhood grocery store chain Tops Markets slashed the time it takes to spot problems from 30-60 days, to instant visibility. They reduced asset downtime, saved money, and “changed the entire way we do business” with ServiceChannel, all to deliver a better customer experience.
ServiceChannel Asset Manager allows your organization to determine whether to invest in repairs or replace an asset based on Total Cost of Ownership (TCO) and depreciation analysis. Most companies lose up to 34% of potential warranty savings from leakage and unnecessarily paying for repairs.
Case Studies
Case Study: Metropolitan Market
Grocery Store Improves the Shopper Experience by Modernizing FM Operations with ServiceChannel
Case Study: Freshpet
Cut Out Middlemen for Asset Management, Improve Operations and Increase Customer Satisfaction
Industry Insight Reports
Future of Facilities Summit On-Demand
Hear from facilities and operations leaders how to evolve your facilities program today for a competitive advantage tomorrow.
Facilities Spend Index
See the latest industry trends based on $24 billion in services delivered to 420,000 locations on our platform.
Grocery Facilities Benchmark Report
Improve your facility operations while getting great performance from every dollar. See how you measure up to your grocery industry peers with this benchmark report.
The State of Grocery Report
By 2025, online grocery sales will be 20% of grocery sales. And even though ⅔ of shoppers still visit stores 1-2 times a week, expectations are changing. Find out what savvy grocers are doing to create new customer experiences that bring digital shoppers into stores — and makes business thrive.
Blog
How Grocery Stores Can Save Money Through Preventative Maintenance
Running a grocery store successfully means juggling a lot of responsibilities while spinning a lot of plates while herding a…
How Leading Grocery Brands Pick The Best Service Providers
When facilities managers pick the very best providers—the ones rated in the top percentile across speed and quality—they end up…
How Supermarket Chains Can Guide Decision-Making with Real-Time Insights
The COVID-19 pandemic has changed everything about the way we live and work – and, in turn, it has radically…
3 Key Crisis Response Considerations for Grocers
Depending on where you live, you may be entering your 7th week under a stay at home order. Your local…
What Does the Future of Grocery Shopping Look Like? 3 Trends on the Horizon
The grocery industry, like retail in general, is changing – and fast. Today, there are more food shopping options for…
Why Grocery Businesses Should Prepare for Cashierless Checkout Technology
Standing in lines has been the bane of the grocery shopper’s existence since supermarkets first popped up in neighborhoods around…
Ebooks
Best Practices & Key Technologies for Operating Modern Supermarket and Grocery Chains
Satisfy shoppers’ changing tastes. From refrigerant to repairs, see how to adapt to the new digital economy with customers, compliance, competition, and sustainability.
