ServiceChannel Cookie Policy

Effective date: November 1, 2021

ServiceChannel (“us”, “we”, or “our”) uses cookies on its websites (the “Service”). We have developed this Policy to demonstrate our commitment to respecting your privacy. This policy is intended to provide you an overview of how we process data through the use of cookies and similar technologies. For more information on how we generally collect, process and store personal information through the use of our website, please refer to our Privacy Policy.

The topics our Cookie Policy will cover include:

  1. What are Cookies?
  2. How does ServiceChannel use Cookies?
  3. Managing your preferences

1.   What are Cookies?

Cookies are small pieces of data that are stored on your computer, mobile phone or other device. Pixels are small blocks of code on webpages and in emails that do things like allow another server to measure viewing of a webpage and often are used in connection with cookies. Local storage is an industry-standard technology that allows a website or app to store and retrieve data on a person’s computer, mobile phone or other device.  You can learn more about cookies and similar technologies here

2.   How does ServiceChannel use Cookies?

When you visit our website, we ask your browser to store a cookie on your device to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies, which are cookies from a domain different than the domain of the website you are visiting, for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor its performance.

Functionality Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by Service Providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.

Targeting Cookies

These cookies may be set through our site by Service Providers who provide us advertising services. They may be used by these Service Providers  to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

3.   Managing your preferences

Most web browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. For more information about cookies and how to refuse them, click here.


Google has developed a web browser plugin to allow you to opt-out of Google Analytics’ tracking software. For information about how to opt out of receiving behavioral advertisements, click here or click here.

Mobile Devices

Certain versions of the iOS operating system permit you to “Limit Ad Tracking” in the system settings and certain versions of the Android operating system allow you to “Opt out of Interest-Based Ads” in the system settings. At this time, we do not honor Do Not Track (“DNT”) signals. Please be aware that limiting the ability of websites to set cookies, however, may worsen your overall user experience, and in some cases the Services will not work properly without the use of cookies, local storage, and similar technologies.

Manage Your Preferences on Our Website

You can manage your preferences for each cookie category (except strictly necessary cookies) by clicking on the “cookie settings” button below. If you would like to manually reset your cookie consent choices with our website or revoke your consent for us to process your cookie data, you can do so by clearing the cache of cookies within your browser or mobile device settings. Doing so will virtually reset your cookie preferences, prompting our cookie banner to present you with cookie settings if and when you visit our site(s) again.