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First Look: The 2025 Restaurant Facilities Benchmark Report

Featuring benchmarks for both full-service restaurant (FSR) and quick-service restaurant (QSR) brands, the Restaurant Facilities Benchmark Report features year-over-year (YoY) trends and data to help operators measure facility outputs against industry standards and competitors.

Jen Verta
Jen Verta

Content Marketing Manager

Modified on

January 17, 2025

Having a pulse on industry benchmarks allows you to take a step back and see the bigger picture. Whether you’re a robust fine-dining restaurant chain, or a thriving fast-casual restaurant chain, it’s important to know what your peers are doing. This way you can stay competitive while optimizing facilities operations, repair and maintenance (R&M) spend, capital expenditures (CapEx), provider performance, and customer experience.

Fortunately, there’s a restaurant facilities benchmark report with just the information you need. This report provides benchmarks on repair and maintenance costs and operations for both FSRs and QSRs. Including YoY trend analysis to help optimize facility maintenance spending and provider outcomes.

What You’ll Discover

This restaurant facilities benchmark report will give you a look back into 2024 data and beyond, for a detailed look at key operational performance metrics and trends. Like:

Performance Rankings: Compare your restaurant R&M plan with others in the industry

Spend Analysis: Analyze the financial impact of your decisions to optimize your facilities management and repair budget

Operational Insights: Learn about strategies used by top-performing restaurants and how to apply them to your business

Why This Report is a Game-Changer

In the fast-paced world of rising costs and restaurant management, it’s important to stay informed and ahead of the curve. This facilities benchmark report answers all of your burning questions:

  • How does my facilities R&M spend compare to other restaurant chains my size?
  • Are my providers performing as well as my competitors?
  • How can I optimize spending and provider performance on repairs and maintenance in my restaurants?

With ServiceChannel’s rich, proprietary data, this report provides benchmarks you can trust. Specifically, we have gathered insights from restaurant brands collectively tracking over 1.6 million work orders and 4,500 service providers, across more than 21,000 locations on the ServiceChannel platform annually. This means you’re getting the most up-to-date and comprehensive data available.

How to Get the Competitive Edge

Imagine having the insights you need to make more informed decisions and stay ahead of your competitors, right at your fingertips.

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