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Speed, quality, and cost are how the service providers caring for each of your locations should be evaluated. But who has that data? ServiceChannel has that data. The single biggest determinant of repair cost is how long it takes to complete the repair. ServiceChannel platform data shows that often the lowest hourly rate equals the biggest invoice. We invite you to talk to ServiceChannel about how using performance and job cost data to select service providers leads to a lower-cost facilities program while improving repair outcomes.
| Metro | Provider | Median Invoice | Labor Rate |
|---|---|---|---|
| Baltimore, MD | Provider A | $490 | $100 |
| Provider B | $711 | $76 | |
| Provider C | $500 | $95 | |
| Provider D | $1,187 | $80 | |
| Average | $722 | $88 | |
| San Francisco, CA | Provider A | $203 | $138 |
| Provider B | $342 | $132 | |
| Provider C | $576 | $145 | |
| Provider D | $743 | $111 | |
| Average | $466 | $132 |
Selecting your service providers based on their median invoice and other performance data can lead to big savings. For example in the sample of real data we pulled in Baltimore, if a convenience store chain hired Provider D instead of Provider B there would be $687,000 in savings over 1000 work orders. Similarly in San Francisco, if they hired Provider A instead of Provider D there would be $540,000 in savings over 1000 work orders.
The ServiceChannel Facilities Spend Index™ is based on over $27 billion dollars in services delivered to 450,000 locations on the ServiceChannel platform since 2018.
The easy way to achieve peak performance at lower cost.
Athletic Apparel Retail Chain FM Team Achieves ‘Full Circle Accountability’ with Vendors Nationwide.
On this season of the podcast we’ve talked to some of the brightest minds and key voices in facilities management. One theme that ran through almost every episode was the supply chain disruption and labor shortages we’re facing in a post-pandemic world. On this episode, we wanted to revisit this topic and recap some insights on how our guests are handling these challenges.
This report identifies the big and surprisingly simple reasons that consumers aren’t returning to some brick-and-mortar stores, lays bare the financial and reputational consequences, and provides guidance on what retailers should be focusing on in the brick-and-mortar experience.
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